CignaReviews of cigna.com

Filed claim in 2/23, still fighting to get my $1300 reimbursement. Too lengthy to go into details but I am not ignorant and know how to fill out the ADA form per Cigna's associate's directions. If it wasn't employer provided insurance I would definitely not have Cigna. UPDATE: 9/26/23 After being approved and a check actually mailed to my dental group (in error, I should receive reimbursement) they now say my claim is denied. Amazing, after a bad review all of a sudden a previously approved claim changes to denied. I will not stop pursuing what is rightfully mine. I know they hope patients will just give up out of frustration. Thus, more money in the corporate coffers!

Worst company to deal with they will over charge you and keep your money and or they will keep trying to bill you and try to send you to collections even when the error is on their part . Very dishonest company

Very unhelpful anytime you call regarding a claim or issue. They don't seem to want to pay anything so why have health insurance at all? They won't renegotiate their contract with doctor's offices so you have to find new offices/doctor's who are subpar. Disappointed. Not surprised by the other reviews. Choose another company if you have the option.

I would rate a 0 if it was possible. I was diagnosed with a progressive disorder 25 yrs. ago. I am under the care of a top rated doctor from Johns Hopkins who made the initial diagnosis. Cigna has declined care that I need to keep from being wheelchair bound. I was told I can file an appeal, but my question is why should I have to fight for something I pay for?

El peor seguro de toda mi vida. Cobran el médico primario, mamografías, todos los exàmenes preventivos, etc. tmb vas a la lista de médicos de la red y después te cobran y te dicen que ya no està en la red. Eso es solo con pequeñas cosas, no quiero imaginarme algo mas grande. No compren este seguro, es una estafa muy grande

Having Cigna is like having no insurance at all.

Terrible. I filed appeal after appeal and they never got it right. Once, they denied my appeal saying it didn't have enough information. They never contacted me about any of it. Each time I called it seemed like they didn't have one place for all the notes. So inconsistent and I honestly feel like this is a place that truly wants to make it hard. It's been months and is to the point where I want to just pay the entirety of my bill even though it would mean I am paying more than $900 worth of funds that Cigna is responsible for. If you're looking for insurance DO NOT choose Cigna.

Stay away from this company. Simply said - if I was on my death bed I would rather DIE than put a claim in. I have Cigna from work. They do not care about your well-being. They take your money and that's all they care about. It is not about my health but only about their money. Which I pay each month. I am getting rid of Cigna and will be much happier dying. On my tombstone, it will read DIED FROM CIGNA INSURANCE NO HELP AT ALL.