Choice HotelsReviews of choicehotels.com

Stayed at Roadway Inn and they charged us a for a mini fridge and a microwave 35 dollars a week and stole that money it was suppose t be a hold they made us pay 450 dollars in deposits and stole it saying the we're taking our deposit for walking our dogs with out a leash and after my girlfriend asked about it, lady at desk said you can leave tonight anymore trouble out of you dumb (bi-ch). And we. We're using that money to get apartment. We had to sleep in our car and did t eat for 2 days because of this. And the company tells us tuff. And laughs at us when we called them. And we never received a single reward points after staying with them for 2 months. Choice hotel is racist and hate black people is what I figure. And why all the hate. I thought we were in this together. What a lie. In america it's take and steal and try to justify it well I will be posting this everyday tell I get some justification and I will post this on Facebook and any form I can over and over tell they fix this. I want my money and wont stop tell I get it.

Stayed at Rodeway Inn, East Division, Arlington Texas. Didn't have much sleep as train horns blasted all through the night, neither windows nor doors are soundproof despite being next to a busy cargo trains hub. I asked to change to a back room for second night and the price was hiked, that a change of room attracts extra $20 as per Choice Hotel policy-slashed to $10 after protest, room price increased too. New room was less prone to train noise but gosh, sperm on bedsheets of one of the two beds in the room! I will post pictures on Google reviews. Extremely bad management and customer service, zero stars, Pilot trust gifted them the one star in this review.

Made reservations here for sept 4 & 5.... was room 205. When we walked in I knew something was wrong the beds were made carelessly made the top cover was stained with what looked like dried blood. Had cigarette burns on the Ratty blanket they had on bed. There was no way the carpet could have been vacuumed, it had white spots all over it you could take your shoe and rub it out. We were gonna try make the best of it and we happened upon a bag if needles in the desk. Needless to say we went to the front desk and no one would go look at the room and check it out. Unfortunately because we booked through Priceline they won’t even consider refunding my money. So needless to say your name and that motel is a joke. They do not represent choice hotels. 3670 Roy messer highway white pine tn 37890

They charged my credit card for the room 19 days before the stay. When I canceled the reservation, within the cancellation period, because it was purchased with points and cash they charged me $80 for the canceled reservation. This policy is not on their site, I cannot find it. Other hotel chains treat the traveling public much kinder, especially in times of a health crisis.

I went to Clarion Inn in Merrillville, Indiana and I have to say very bad service. My sister, mother and cousin had a room there and my sister's room it had hair in the sheets. My mom's room was the most decent except her towels had stains on them. My cousin's room was the worst of all, they put her in a room and on the inside the door handle fell off and the guy at the front desk ignored her when she was trying to tell him about it so I said loud and clear to my cousin call corporate and tell them Vincent doesn't want to help you and then he gave her another room. The second room they gave her had a McDonald's bag under the bed and a chip bag on the side of the other bed, the tub had black marks in it and who knows how long the toilet hasn't been cleaned cuz it was also a black ring in it I'm not even going to go into the spider webs on the ceiling. We asked for more towels and they also had stains all in the towels. That hotel is making money for them not to buy new towels. I would never again stay there in my life. They really has ran down from 2 years ago when I came the last time even then the towels was very white and not off white with brown stains. They need a new owner or something that cares about that facility. It don't deserve 1 star but my moms room was the most decent out of all of them.

RACIST FRONT DESK CLERK MYRA My experience at the Tupelo,Ms location was terrible. I waited 15 minutes before getting acknowledged. The customer in front of was having issues with being charged and withdrawn from her account with the clerk stating it hasn’t been paid. Finally get checked in and getting settled my kids wanted to swim. Not being aware of the crowded pool area. Front desk clerk MYRA APPROACHED MY GIRLS ON THEIR WAY TO THE POOL TOLD THEM THEY COULD NOT GET IN THE POOL. ALSO STATED SHE WAS CALLING THE POLICE ON 10-13 YEAR GIRLS BECAUSE THEY ASKED WHH COULDNT THEY GO IN. MY KIDS AND I HAVE NEVER EXPERIENCED SUCH RUDE, RACISM, DISRESPECT-FULLNESS ever. Things could have been handled in better way. She lied to her manager as well. I WOULD NOT ADVISE ANYONE TO STAY AT THAT LOCATION DUE RACISM/COLOR ISSUES. AS LONG AS RACIST MYRA WORKS THERE. RACIST MYRA HAS A HORRIBLE ATTITUDE AND DEMEANOR.

Charged me for a night when I never completed a reservation. They did this when I hasppened to dine at a Choice Hotel restaurant and therefore obtained access to my credit card.Choice said they could not assist, because shortly after this improper use of ,y card information, they dropped this particular ghotel location from their "inventory."

I stayed at Kent, Ohio for a week, when I made the reservation, they neglected to inform me I would have to clean my room, half the staff neglected to wear state required Masks and most of all they leave the side door and back doors open for anyone to enter the Pool area, where we had men coming in, stripping down to their boxer shorts, one getting in the Hot Tub with children, another sitting by the Pool and watching the children. When we informed the front desk, they explained the doors had to remain open for air circulation. BEWARE OF YOUR CHILDREN'S SAFETY. The water fountain the children used was full of dirt and rust and even when told about it, it was never cleaned.