Chill ChairWe are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Chill Chair (chillchair.com) has 246 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Office Space & Supplies
Excellent
Office Space & Supplies · Larchmont, New York
Excellent
Office Space & Supplies · Myrtle Beach, South Carolina
Excellent
Office Space & Supplies · San Jose, California
Excellent
246 approved reviews, newest moderated first
Christine B.
We have had out footstool for coming up to 12 months, and recently it just stopped working. I contacted Customer Service and they advised what to check, and asked for a video to be taken. There was not a solution, so they shipped a brand new one to us which arrived within a few working days. What excellent customer service, there are many companies that could learn from his.
Bryan C.
I had an issue with my Sole Mate Ottoman Foot Massager after a little over five months of use, and I reached out to Chill Chair’s customer service. They were very responsive, helpful, and professional throughout the entire process. After explaining the issue and providing a video and the serial number, they took care of the problem and replaced the unit. I really appreciate how seriously they took my concerns and how easy they made the replacement process. It’s refreshing to experience this level of customer service. The product itself is great, and knowing that Chill Chair stands behind their products makes me even more confident in recommending them. Thank you to the Chill Chair team for taking care of me! Highly recommend! ⭐⭐⭐⭐⭐
Allan T.
The customer service was excellent - Jemreil and another colleague went out of their way to help me get my Sole Mate delivered at the second attempt after a mistake from the courier. It arrived tonight and already felt the benefit of my first massage session. Excellent product and customer service. Happy to recommend
Cathy E.
We LOVE the Chill chair. Originally bought it for my husband for the office and loved it so much he brought it home so we could both enjoy it whenever we wanted. We also got the Sole Mate foot massager and love that too! We’ve tried other less expensive “massagers” and they all are gimmicky and disappointing. Chill Chair and Soul Mate are worth every penny.
Claire O.
This chair is not only fantastic but the communications with the company were faultless. I have been left with loss of sensation following chemotherapy in my toes and I use the foot massager each night for 15 mins and get instant relief. I am recommending to anyone and everyone.
Anne M.
Great experience and customer service. We love the foot stool massager. It’s a huge relief and looks great too!
Mr James C.
Customer support has been great throughout the purchase! Responses were very quick and not robotic which was nice! Great product, great support
Steve W.
Great communication and the foot massage stool arrived in good order.. great looking pice of furniture and the foot massage is amazing.. we love it