Chill ChairReviews of chillchair.com

After less than nine weeks my Chill Chair has stopped charging and will not power on. I emailed support on 6 October and sent a follow-up on 13 October. As of 20 October I have received no acknowledgement or response. I am very disappointed with the after-sales support and hope the company will contact me to resolve the issue, however, I shouldn't have to resort to leaving a negative review to obtain a response,

Wonderful product! I love it and so do my husband and my children. Seems like someone is always using it. I like how customer service reached out to see how happy I was with their product. I would recommend this product.

Wow! It's rare to find such attentive and friendly customer service! I received updates every step of the way and assistance when I received my brand-new Chill Chair. Thank you so much!!!

This chair is awful. Super uncomfortable and the “massage” function is terrible and makes your pain worse. And don’t trust the “30 day money back guarantee” unless you have room to store the original box and all packaging materials exactly as it came or they won’t give you your money back. My tempur-pedic office chair at more than half the price point is more comfortable and you can get an actual, real, massage chair at Costco cheaper than this sham of a “massage”/office chair.

I purchased a Chill Chair for my partner and we love it. We had a minor issue with the chair and I have to say Angel goes by her name and the customer service and communication we received was exceptional. We could not be more impressed with the chair or the customer service we have experienced. Thank you it is a rare thing to find a company with this level of customer service, I highly recommend this company.

I bought this foot massager as a present for my husband. He's a 63 year old construction worker. Its the first thing he does when he gets home after he gives me a kiss of course. We love this product. Recommend it highly

I use my Soul Mate foot massager EVERY DAY. It’s a great product, so when it stopped charging, I was honestly gutted. I braced myself for a difficult, lengthy back-and-forth trying to secure a replacement under its warranty, but Chill Chair were fantastic! quick, friendly, and completely hassle-free. My replacement arrived within days, and I’m genuinely impressed with the service. I still love the product and can’t recommend both the Soul Mate foot massager and Chill Chair as a company highly enough. .

The chill chair foot rest has been awesome, it can massage my feet and then I don't want that I can just put legs on the top of rest there is another massage feature which massage my lower legs completely wonderful.