Chill ChairReviews of chillchair.com

We ordered the Sole mate which we love. When we had an issue the customer service was outstanding and the item was replaced quickly and with zero hassle. Brilliant!

The customer service is outstanding! It’s not only proactive - it’s warm, friendly and highly efficient. It doesn’t hurt that the Chill Chair is absolutely FANTASTIC right out of the box‼️

Got my chair quickly and in perfect condition. I have used it several times now and it feels so good! I also have to commend their customer service. I got a follow up email making sure everything was good with my order and that I was happy with it. I wouldn’t hesitate to buy from this company again.

I had been considering a Chill chair for some time, mainly because this was to be a lounge chair not an office chair. I discussed with Chill who assured me that if it was not right I could return the chair for a full refund. It turned out that the chair was not right for me and they kept their word and I have had a full refund. Considering that the return was caused not by a faulty chair but simply because it didn’t fit my circumstances, they could not have done better. The communication was excellent throughout. May I wish you well in your business. David Veness

Ordering was easy, it arrived on time, and the follow up by customer service team was excellent! They made sure we got what we expected and that it met our expectations! Definitely recommend!

The foot stool arrived very quickly and well packaged. I’ve had it about a week now and it has quickly become my wind down before bed, each massage setting last 10 minutes, I have been using it through 3 cycles (so half an hour) mainly because it feels soooooooo good 😁. I have struggled with sleep for many years (various health problems) and have found from day one of using this I have fallen to sleep quickly and had good deep sleep, which has been a massive bonus as I didn’t know it would have this affect, I had literally got the foot stool to alleviate my tired achy feet. I have not encountered any problems since placing my order, but can say customer service has been brilliant. Messaging to make sure I got my delivery instructions, messaging when I’d just received the stool to check that it had arrived in good condition, messaging just now (which is what prompted me to leave a review) to check how I was getting on ok with the stool. The foot stool wasn’t cheap, but so far it has been worth every penny.

I purchased the Sole Mate Ottoman Foot Massager and it is absolutely brilliant. However after a week the right side air compressor stopped working to its full potential so I decided to contact their customer support. Angel, the Customer Care Specialist, got back to me immediately through e-mail. I was asked to send photo and video evidence of the defect. After the team assessed the issue I was later sent a brand new one out within days of notifying them. Special praise for Angel who kept me updated continuously through the process until the new one arrived, great customer service! Many thanks

Bought a chill foot spa for a friend with early onset of parkinsons and she has said it's amazing and really helped her feet, looks stylish and well worth it. Customer delivery and commnication was quick and easy too, Thanks Team