Chill ChairReviews of chillchair.com

Very happy with my purchase of a Chill Chair…it’s a present for my husband and he keeps telling me how much he loves it! I decided to purchase one based on several great reviews. I made multiple inquiries because my order was a preorder and each time customer service responded to me pretty quickly and made sure I was taken care of and all issues resolved.

I am thoroughly impressed with Chill Chair's exceptional customer service! When I encountered a shipping error with my massage chair, the team sprang into action with lightning-fast response times and a dedication to resolving the issue promptly. Their customer service representatives were courteous, knowledgeable, and proactive, keeping me informed every step of the way. They turned a potentially frustrating experience into a seamless and stress-free resolution. The team's efficiency and commitment to customer satisfaction are truly commendable. I received my chair quickly, and it's been a game-changer for my work comfort and productivity.

Amazing Product / Customer Service I am a lifelong customer. I got the chill chair right when I opened my new business that required extended time at my desk. 8-10 hours. I began developing back pain that was always alleviated by the chill chair massage. I have a huge massage chair at home that I paid triple the cost for that I use to look forward to at the end of the day to alleviate my back pain. No longer have to do that, I have a better massage at my desk at whenever part of the day I wish. Thank you chill chair for this amazing product and the assistance. I will be using this product for life.

It was a great chair but to cumbersome for my little office space. Massage is out of this world. Really pay attention to height when purchasing. Return staff were perfect

I sent the chair back as it didn’t fit my needs. The return process was difficult since it’s a bulky chair. If you anticipate a possible return, keep the original box and styrofoam packing because it costs $150 to get new box shipped to you if you no longer have the original. Once returned, it took about 3+ weeks to get a refund credited back to my card. Customer service was polite and helpful all along the way. They sent videos to help dissemble the chair, which was very helpful.

Quick response and zero push back on broken part.

Great chair, unfortunately I had to return it. The massage options were very good. Because I have a standing desk, the chair was too low for my needs. Customer service was effective in the return process.

Chair is AWESOME! It is constructed well, easy to assemble and massage feature is relaxing and addictive. Customer service was helpful and responsive, when I missed the plug on the bottom of chair to get it working. Great Purchase!