Chill ChairReviews of chillchair.com

Excellent services. Delivery on time using DPD courrier. Very good after sales. Would highly recommend this company, plus the foot massager is brilliant.

I like the chair and glad i bought it, with a few exceptions. The chair is not easy to put together, not for one person. You need at least 2 maybe 3 people, as attaching the heavy back and poorly designed connection to the seat. If they made the connect a "slot" that it slides into, it would be much easier. Also, you cant charge the chair for more than 3 hours, which I assume damages the battery. Which means you cant leave it plugged in overnight. Having to put a stopwatch to charge the chair is not ideal. Lastly, you cant adjust the intensity of the massage, up or down. Meaning if you think its pushing to hard, you have to sit forward and if you want more push, you cant.

I can highly recommend this company. Their customer service is second to none, as is their products. Because I ordered close to Christmas my sole mate was on back order. I was regularly updated and received my order around the time they specified. The product is of a very high quality and was everything I expected and more. I had a slight issue with the heating element not working but they talked me through troubleshooting and when this didn’t resolve the problem they sent a replacement that I received within just a few days. I absolutely love the sole mate and if you decide to order I can guarantee that you won’t be disappointed. The programmes exceed the experience of a professional foot massage without the expense or need to step outside your door, It may help to point out that I ordered the orange unit and was slightly concerned that it may be too bright as it does look very orange on the website. When it arrived I was thrilled to see that it was in fact more of a tan colour and fitted in with my decor perfectly. Thank you to all, especially Angel who I communicated with the most.

I ordered a chill chair foot massager. Unfortunately it didn't arrive before Christmas. However the customer service I received was excellent. Full explanation of delay, regular updates and even check in when the foot massager did arrive. Brilliant company. As for the product. I got this for my partner and their foot and legs pain. Well this has worked a treat. Excellent product, easy to use, even able to run on rechargeable battery. Only downside is the booklet didn't explain what a button was on the bottom. Quick Google and omg when it's put together press this little button and the whole stool gently vibrates and this has helped the leg pain considerably. Was worth the wait. 100% recommended buy.

The sole mate is just brilliant and the customer service team were fantastic when I accidentally ordered the wrong colour. Nothing was too much trouble for them

This Chill Chair seems to de designed for people about five foot tall. Any taller and your shoulders are where the headrest is, so you are sitting with the lump between you shoulders and no head support, you head just lolls back. If you recline with you head in the right position, your bum is right of the edge of the seat. The seat is hard, not deep enough and arms don't adjust for height. The most uncomfortable chair ever.

Proactive communication, fast polite responses, considered follow ups. This is gold standard customer service and certainly helped to reassure when there was a supply chain issue causing some delays. When the product was delivered it exceeded expectations... build quality and design are superb and the massage is addictive.. genuinely as effective as a human and absolutely helps restore my feet after heavy training days.

The customer service is above and beyond. I had a couple of questions and to my surprise, I received an answer the same day. Angel and Rey were so gracious about answering my probably an obvious question and it really impressed me. Also the solemate massager is an answer to my prayers. My feet have never been so happy. I recommend this company and product highly.