Chi DogReviews of chidog.com

Response from Chi DogOct 21, 2025

Debra, Thank you so much! We’re glad your pups are loving Chi Dog. For your dog with allergies, a quick tip: during a food-allergy trial, stick to one protein only—try Fire (turkey) for 8–12 weeks with no other meats or flavored treats. Our Wood diet is chicken, so save that until after the trial. Keep us posted—we’re happy to help you fine-tune anytime! Warmly, The Chi Dog Team

Response from Chi DogOct 21, 2025

Jean, We love to hear this—thank you! We’re thrilled your picky guy is loving the Fire Diet. We hear you on cost; if it helps, we can set up Half Meals (use Chi Dog as a topper) or tweak delivery cadence to fit your budget. Just say the word and we’ll tailor it for you. Warmly, The Chi Dog Team

Response from Chi DogOct 21, 2025

Susanne, Thank you for the kind words! We’re glad your order arrived fast and in great shape—and that our follow-ups were helpful. If you ever want help with portions, transitions, or scheduling, we’re available to assist Mon–Sat, 8–5 PST! Warmly, The Chi Dog Team

Response from Chi DogOct 21, 2025

Barbara, Thank you so much! We’re thrilled your pup loves the meals—and that they look as good as they are. Our gently cooked, whole-food recipes are complete & balanced, so you can feel great about every bowl. If you ever want help fine-tuning portions or cadence, we’ve got you. Warmly, The Chi Dog Team

Response from Chi DogOct 21, 2025

Dawn, This makes our day—thank you! We’re thrilled your pup is loving mealtime again after years on prescription food, and that the Water/Fire/Wood mix is working well. Appreciate the kind words about our team, too. We’re here anytime to fine-tune portions or help with future orders. Warmly, The Chi Dog Team

Response from Chi DogOct 21, 2025

Pamela, We’re truly sorry for your experience. Because our food is perishable, we can’t accept returns or issue full refunds once it ships; we provided a goodwill partial refund and regret it fell short of your expectations. If you’d like, we can still help with picky-eater/transition tips or suggest a different recipe that may suit your dog better. Please reach us at [email protected] or (856) 431-5502—happy to make this right as best we can. Warmly, The Chi Dog Team

Response from Chi DogOct 21, 2025

Shelby, Thank you so much! We’re thrilled your pups love the food and that you’ve had a great experience with our team. We appreciate the recommendation—and we’re always here if you need anything! Warmly, The Chi Dog Team

Response from Chi DogOct 21, 2025

Holly, Thank you so much! We’re thrilled your pup loves the food, and it means a lot to hear you’ve had a great experience with our team. We’re always here if you need anything! Warmly, The Chi Dog Team