ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
chidog.com
Website
chidog.com
Category
Pet Stores
Location
Claremont, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 59% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Dr. Fung,
Thank you for the feedback and I’m sorry for the disappointment.
We’re a small company and, because our meals are perishable and costly to ship, we’re not able to offer free samples at this time.
If you or your clients would like to try Chi Dog with a low commitment, we can help you order a sample pack to test palatability and portioning. Our team is happy to recommend the best recipe for your dog based on age, weight, and health goals.
Warmly,
The Chi Dog Team
BF
Barbara F.
Good Quality - Very High Price
The quality of the food seems to be fabulous. The price however is higher than most, at $90 for (5) 13.5 oz packages. There is also some large veggies in these packages, almost like filler. If money is not a worry, this may be the product for you, it smells wonderful and the dogs seem to like it. But if money is tight, try something similar perhaps.
Response from Chi DogNov 17, 2025
Barbara,
Thank you so much for the kind words and thoughtful feedback! We’re thrilled to hear you love the quality of our food and that your dogs are enjoying it.
We completely understand that price is a consideration. Chi Dog meals are made with human-grade meats, fresh vegetables, and whole grains, gently cooked and balanced by a board-certified veterinary nutritionist to meet AAFCO standards. Because we use only real, unprocessed ingredients (no fillers or organ meats), the cost can be higher than mass-produced brands — but that’s what ensures the nutritional quality you noticed.
The larger veggie pieces you see aren’t fillers — they’re part of our TCVM-balanced recipes, providing fiber, natural antioxidants, and energy balance while supporting digestion and overall health.
We truly appreciate your honest feedback and are grateful you took the time to share your experience. Give your pups some pets from all of us at Chi Dog!
Warmly,
The Chi Dog Team
LG
Laura G.
Highest quality ingredients and…
Highest quality ingredients and delicious flavors that my dog loves!
Response from Chi DogNov 17, 2025
Laura,
Thank you so much for the kind words! We’re thrilled to hear your dog is loving the meals and that you notice the high quality of our ingredients.
Every Chi Dog recipe is made with whole, human-grade meats, fresh vegetables, and healthy grains, gently cooked and balanced by a board-certified veterinary nutritionist. Each meal is also based on Traditional Chinese Veterinary Medicine (TCVM) principles, designed to support health and balance from the inside out.
We’re so glad your pup is thriving on Chi Dog — thank you for being part of our community!
Warmly,
The Chi Dog Team
DM
Derek M.
My elderly dog with Cushing’s loves it!
I have an elderly dog with Cushing’s Disease. She was losing her appetite and losing a lot of weight. We went through 4 foods until finding one that she had the appetite and desire to eat including kibble, freeze dried, and fresh. Finally we landed on Chi Dog. While we do add a few vet recommendations to the food to help her gain weight and muscle, my pooch seems to really enjoy the texture and taste of the Chi Dog Fire Diet. It’s actually shredded turkey and veggies. It doesn’t turn into some mush like other frozen foods. A vet tech from Chi Dog actually reached out to check on my pooch and gave solid recommendations to help with her low appetite, and ensured us that we could speak to a veterinarian on staff if desired. Chi Dog is the only food that my pooch will clean her bowl for at every meal time! I can’t tell you all how much relief we feel now that my pooch is eating regularly and is excited for meal time again. 🥹 Highly recommend!
Response from Chi DogNov 17, 2025
Derek,
Thank you so much for sharing this review!
We’re so happy to hear your sweet girl is enjoying the Fire Diet and eating regularly again. For dogs with Cushing’s disease, the Fire Diet’s cooling and anti-inflammatory ingredients — like lean turkey, carrots, and broccoli — help support balance and calm internal “heat,” which can contribute to appetite loss and restlessness. The shredded texture and real, human-grade ingredients also make it easier to enjoy and digest.
Our team, including our vet techs and veterinarians, genuinely cares about helping each pup feel their best, so we’re thrilled to hear that outreach made a difference. Knowing she’s cleaning her bowl and regaining weight is exactly why we do what we do.
Thank you again for trusting us and for recommending Chi Dog — give your pup some extra love from all of us!
Warmly,
The Chi Dog Team
DG
Deidre G.
Exemplary five star customer…Chi Dog's Supreme Dog Food
Exemplary five star customer service.Navigating website was challenging for me which created incorrect meal selections.
My inquiries to modify order was immediately replied to & corrected.Quality of food is impressive with moderately to small vegetable slices which is imperative with small breed dogs.The quality of produce is superior to some of the fresh frozen & freeze dried competitors. I highly recommend
Chi Dog!
Response from Chi DogNov 17, 2025
Deidre,
Thank you so much for the glowing review!
We’re thrilled our team could jump in quickly to fix the order and make the website challenges less confusing. It’s great to hear the food quality stands out and that the moderate-to-small veggie pieces work well for your small breed—those details matter to us, too.
We truly appreciate your recommendation and are here anytime if you need help tweaking meals or schedules. Give your pup some extra pets from us!
Warmly,
The Chi Dog Team
CM
Christy M.
5-Star service and food quality!
Excellent customer service and such high quality food! I’m very happy as is my little dachshund with heart disease. I feel confident she is getting the best nutrition possible. Worth every penny and then some!
Response from Chi DogNov 3, 2025
Christy,
That makes our day—thank you so much!
We’re thrilled your little dachshund is loving the food, and it’s wonderful to hear she’s doing well with heart disease. Our gently cooked, human-grade meals are designed to be easy to digest and supportive for sensitive pups, and feedback like yours means the world to our team. We’re here anytime if you need help with portions, recipe choices, or general support.
Warmly,
The Chi Dog Team
SJ
Sharon J.
My dog just loves his food
My dog just loves his food. He's not fussy.
Response from Chi DogNov 3, 2025
Sharon,
We love to hear that!
Thank you for sharing, we're so glad he’s enjoying his meals. If you ever want help fine-tuning portions or exploring other recipes based on his needs, we’re here for you!
Warmly,
The Chi Dog Team
GS
Gisele's M.
Highly Recommend!
Quality food Gisele loves and excellent customer service. Always prompt, friendly and helpful.
Response from Chi DogOct 30, 2025
Laura,
Thank you so much!
We’re thrilled to hear Gisele loves her meals and that our team has been prompt, friendly, and helpful. Your trust means a lot to us. If you ever need recipe tips or portion guidance, we’re here for you—give Gisele a pet from us!
Warmly,
The Chi Dog Team
