Chi DogReviews of chidog.com

Response from Chi DogOct 15, 2025

Jennifer, Thank you so much! We’re happy the subscription + reminder emails make it easy to tweak quantities or dates—and thrilled your pups love the food. If you ever want help fine-tuning portions or timing, just say the word! Warmly, The Chi Dog Team

Response from Chi DogOct 15, 2025

Kelli, This makes our day; thank you for sharing! We’re so happy the Water Diet is helping her feel playful again at 14. Wishing her many more happy days ahead! Warmly, The Chi Dog Team

Response from Chi DogOct 13, 2025

Amy, Thank you so much! We’re glad the adjustments have been easy and that we can tailor portions to your pup’s health needs. If anything changes, just reach out—we’re always happy to help fine-tune! Warmly, The Chi Dog Team

Response from Chi DogOct 9, 2025

Hi, Thank you so much for your kind words! We're glad to hear that our team was able to help you find the right food for your pet. Your satisfaction means a lot to us! Warm regards, The Chi Dog Team

Response from Chi DogOct 8, 2025

Mark and Terri, That makes our day—thank you! We’re so glad Bear loves his meals. If you ever want help choosing recipes, tailoring portions or anything else, we’re available Mon–Sat, 8–5 PST. Give Bear some pets from us! Warmly, The Chi Dog Team

Response from Chi DogOct 9, 2025

Wendy, Thank you so much for your kind words! We’re thrilled your dogs and cats love the food and that working with us has been easy. If you ever want help tailoring recipes or portions, we’re here Mon–Sat, 8–5 PST. We appreciate your support! Warmly, The Chi Dog Team

Response from Chi DogOct 8, 2025

Kathy, We’re truly sorry for your loss. For clarity, our DIY supplement contains only vitamins and minerals and nothing in it is expected to make a dog sick when used as directed. It’s formulated to be AAFCO-balanced for adult dog nutrition (complete and appropriate when added to the specified home-cooked recipe). That said, every dog is unique, and underlying conditions or sensitivities can affect responses to any product. If you’re willing, please contact us at [email protected] with the order and lot number so our veterinary team can review the case and file an adverse event report. We take this very seriously and want to help in any way we can. Warmly, The Chi Dog Team

Response from Chi DogOct 8, 2025

Summer, Thank you so much for the kind words! We’re thrilled your dogs are doing well, and we appreciate the shout-out to our support team. On cost: we can often tune your plan to help—e.g., adjust tray sizes/ship cadence to cut shipping and packaging per meal. Just say the word and we’ll review options. On packaging: thanks for the honest feedback. A few quick opening tips: Let a chilled tray sit 5–10 min or run the edge under lukewarm water—seals release easier when not ice-cold. Use kitchen shears to snip a corner, then peel across the top. We’ve passed this to our packaging team as well—we’re actively exploring easier-open seals. Thank you for your support! Warmly, The Chi Dog Team