Chico'sReviews of chicos.com

I don’t have a Chicos account. I don’t know how they got my email address, but I get a daily email from them. The unsubscribe link at the bottom doesn’t work. I’ve contacted customer service several times and been told they would unsubscribe me. Still hasn’t happened. Finally spoke to someone in customer service today who looked at their policy, which says it will take “6 to 8 weeks“ after someone unsubscribes before these promotional emails stop. Hate this company and will never set foot in one of their stores again. Besides their clothes are cheesy.

I was unable to use a new customer coupon. AI unable to help and gave me a # to call. Spoke with 2 different agents and still unable to place an order. I will never attempt to make a purchase again. Either fix your computers and/or your agents.

I have ordered from Chico’s before they were bought by private equity and would get the order next day or within a week at the worst. I didn’t realize that Chico’s was sold in January 2025. Ordered from online sale and all I received was a free bag and all my other items were cancelled and no one alerted me. When I called customer service, they tried to tell me the items I ordered could be replaced with similar ite’s… ended up costing more! I figured it was a fluke, so I stupidly ordered again in early July for a July 18th event. I still have received nothing nearly two weeks later and the tracking says the dress I ordered won’t even be shipped until after the event, if at all! Stay away! This is my last Chico order.

I returned several items June 12th and as of July 9th I had not rec'd the refund. After being in a "chat" for 45 minutes I finally got the refund forwarded to C/C. FORTY FIVE minutes!!! Chico's needs to step into the 21st century and be responsible ... it isn't as though someone has to go into a vault in the basement and dig through carton's of receipts ... so irritating. No more Chico's for me!

I recently shopped at the Chico's at Summit Mall in Birmingham, AL. I was very disappointed. The dressing rooms were dirty - dust and fluff everywhere. They had several racks of clothes marked $24.99. I picked a lightweight poncho with beading down the center of the back and front. There were several of them on the rack. They told me the price was much higher and they knew that is where they had put the ponchos. I've shopped at Chico's all over the country and I've never had anything like that happen. If you wish for more information my cell phone# is 914-461-3250

I see all these reviews from customers who have had their orders cancelled by Chicos. It's funny because I ordered an item on Sunday afternoon and called to cancel it early Monday morning but was told I could only cancel within 5 minutes of ordering. Now I have to go through all the rigmarole of sending it back or driving 15 miles away to return it.

Super comfortable and good quality

I bought dress, the red and brown colors, look used, is opaque, the fabric veri bad, the lining of the upper part is to big and sticks out, the bottom hemos is slanted. One hour iron time. Please don't buy!!!!