Cheaptickets is listed under Activities & Tours.
Cheaptickets (cheaptickets.com) has 496 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Andreas H.
I order the possibility to cancel a booking. After i have to cancel it, but they say i cant refund. So they only would not charge me any fees from their own, but the penalty from airline remains. But if you read it it sounds different. This is a scam!!
Charmicka B.
We spent 2100 for family of 4. After figuring out my daughter was over the limit for free seat with me, I called to get her a seat. They cancelled our tickets and rebooked, but charged an agent fee which was the price of my daughter’s ticket. We never agreed to the agent fee. They slid it in by charging our card 6 times for each seat separately. It had an agent fee for the price as our seats. So instead of 2,100, we spent $3,100. These people are crooks. The worst part about it is that when we complained to American Airlines, they said they couldn’t do anything because we went through them. Why are these airlines using them when they get these complaints on a regular bases. They stole $500 from us. We let it go because we didn’t want them to cancel all our tickets because we had no insurance on it.
Shan
NOOIT MEER Afgelopen zaterdag ben ik vol trots mijn reis gaan boeken via cheap tickets (de eerste keer dat ik hier heb geboekt) echter na het invullen van mijn gegevens en het invullen van mijn laatste betaalgegevens, gaf de site een error aan en gaf aan dat de boeking niet is gelukt en ik dus opnieuw moet boeken. De site stuurde me helemaal terug naar het begin. Na nog een keer alles ingevuld te hebben is mijn betaling doorgekomen en mijn boeking gelukt. Tot mijn verbazing zag ik dat cheap tickets mijn reis 2 keer heeft afgeschreven. Ik ben al sinds zaterdag bezig om dit recht te trekken en er is helaas niks uitgekomen. Zij geven aan dat ik mijn geld van de dubbele boeking niet terugkrijg. Nu moet ik het helemaal gaan aanvechten en kijken of ik mijn geld terug krijg ja of nee. Is wel een hele dure reis voor bijna 2500 euro voor 2 pers.
Schawn L.
Cheap Ticket hat laut meiner Fluggesellschaft das Ticket so ausgestellt, dass die Bearbeitung durch die Fluggesellschaft gesperrt ist, so dass kein Update-Coupon verwendet werden kann, was eigentlich nicht zulässig ist.
Toddmichael Weber M.
DO NOT USE CHEAPTICKETS! I booked with them, only to have them call me the next day saying the offer I booked was no longer available and they could not honor the price. I told them to cancel it because I did not want to do business with a company that wouldn't honor the rate on their website. 2 days later a charge for 4 TIMES THAT RATE showed up on my checking account. DO NOT USE THIS COMPANY, THEY WILL ROB YOU EVEN AFTER CANCELATION!
Daphne L.
IMPORTANT MESSAGE: DO NOT EVER BUY ANYTHING ON THIS SITE. They will NEVER refund you for ANY REASON. Even if it's a fraudulent transaction and they kept my $2000 CAD and blocked me, it seems like I lost $2000 and they are NOT going to do anything else to help. DO NOT ENCOURAGE THIS FRAUDULENT COMPANY.
Peter L.
Ik boek een reis voor 2 personen naar Spanje. Ná het boeken ontvang ik een mail met korting (€50 pp). Op mijn verzoek voor restitutie geen kloppend antwoord en men is niet bereid iets te doen. Wel die zelfde week nog 3 mails ontvangen met boek tussen 20 jan en 2 feb dan krijg je korting
Jille
I am a loyal customer and I feel deeply mistreated. Reviewing my last booking per mail (as always) I noticed I booked a one-way trip and not a return flight. This was strange, but mistakes happen. Fortunately, during my booking I had opted and paid for a cancellation insurance. So, I contacted customer service well within 15 minutes after booking. And I was willing to pay more, of course. After dealing with a chat bot, the customer service person did NOTHING useful to help me. She just told me to contact the insurance. A little annoyed, I contacted this a 3rd party(!!) insurance, and after 20-30 minutes, I found out that such booking mistakes are not covered. So I contacted Cheaptickets again. The worker just repeated the same phraze over and over. "No, I cannot help you. Sorry, I cannot help you. Please contact your insurance company." I have news for you. Your customer service training sucks. I really was looking for options, but it was impossible to get any solutions from this person.
