CheapticketsReviews of cheaptickets.com

My reimbursement claim has been unresolved since August 23, 2026. I have dealt with at least 12 representatives, repeatedly supplied or explained the same information, and received contradictory responses about the status of my car-rental claim. Some agents confirmed that Budget/Avis Budget Group was investigating the issue and provided case reference numbers. Others later claimed they could not locate the car reservation and asked me for the itinerary again. I also explained several times that the rental company never gave me a rental agreement. Instead of reviewing the case history, new representatives continued requesting that same unavailable document. The responses sound courteous but are highly scripted and do not address the central problem. After numerous emails, calls, follow-ups, and escalation requests, I still do not have a final resolution. CheapTickets/Expedia needs to assign one senior case owner, review the complete written record, and resolve the documented hotel and car-rental losses instead of repeatedly restarting the process.

Booking made on this platform for airline Wizzair, cannot be self-checkin. Airport checkin will cost EUR 48 and it will be at your expenses. This platform is ridiculous

Made reservations for 3 nights in Boston at a Hampton Inn. When my travel mate blew out his knee I had to cancel. When I called the Hampton Inn they said they had no reservations under our name. So much for Cheap Tickets. Glad I found out before flying in to Boston late tomorrow night.

It's a scam. You book a flight and you pay for tickets and an administration fee (30 euro). Then they cancel your flight, give you the money back for the tickets, BUT THEY KEEP THE ADMINISTRATION FEE.

Had to cancel a flight, and saw on the airline that we were double booked, and called the airline to correct this, we were then told to contact cheaptickets. They told us to contact the airline. After some time, we got the double booking corrected, and we were informed that we would be receiving a large refund but, that it would take a while; however, it would show up on my credit card. After two months we contacted the airline, and were told that we received the refund. we asked for the last 4 numbers of the card: we were informed that it was a Mastercard and the last for numbers, the information did not match to our credit card account information. Cheap Tickets would not even refund legally refundable air tax/ airline tax they take your money, and pay the airline with a business card; so when you request the air tax/taxes be refunded, they receive the monies that you are legally intitled to! The bank on the fact that most people do not know these rules. STRIAGHT UP THEFT and Embezzlement!

Help center is terribly slow. They make you wait for ages. When you finally get a person tonchat to and don’t respond immediately, they stop the conversation. Hopeless to get something done

Je wordt van het kastje naar de muur gestuurd. Al 8 maanden bezig voor een correctie letter in naam. Al tig keer contact gezocht via mail en chat zonder enige vooruitgang. Wisselend personeel: Telkens een andere medewerker aan de lijn die opnieuw om hetzelfde verhaal vraagt, of zegt dat ze het gaan oplossen en vervolgens begin je weer van vooraf aan. Nul oplossing: Een kleine fout in een naam aanpassen blijkt onmogelijk. Advies Nooit meer boeken: Bespaar jezelf de frustratie en boek direct bij de luchtvaartmaatschappij.

Dramatisch slecht! Wat een vreselijk bedrijf. Ik raad iedereen af om via Cheaptickets te boeken. Slechte helpdesk, slechte info en als het een beetje moeilijk wordt, dan moet je met de verschillende Airlines zelf contact opnemen. En het ergste: vandaag, 27 juli 2026, sta ik op de luchthaven van Constanța voor een vlucht naar Amsterdam. Via London Luton. Medewerkster vraagt: waar is je ETA (visum)? Die moet je hebben, want je gaat door de douane. Superstress, want ik moet die vlucht halen. Als een speer de ETA aangevraagd en meteen gekregen. Gelukkig duurde het geen 3 dagen, wat ook mogelijk was volgens haar. Dank je wel voor de info Cheaptickets! NOT!!!!