CheapticketsReviews of cheaptickets.com

Ik kan mijn vlucht niet annuleren. Is er iemand van cheaptickets die mijn vlucht van zondag 9 januari kan annuleren aub?

We booked three tickets to Japan last year but, seeing how the COVID crisis was developing decided to cancel. Cheap Tickets advised us, in an email, to hold on for a further few weeks as if the airline cancelled the flight we would be eligible for a full, not partial, refund. We held on, the flight was cancelled, and the refund was promised. It took nine months for the refund to be made, in full, directly to a bank account not to the purchasing card. But here’s the thing. Despite taking forever the money was refunded in full. Despite the phone number never being answered they answered every email I sent and furthermore sent an email to say that things were being processed every couple of weeks as a way of showing we had not been forgotten in the system. We have used Cheaptickets several time to fly to Japan and Europe and this was the first problem we encountered and it was, eventually, settled in our favour during a time when the whole industry was collapsing around us. I had no real expectation that the money would be returned, expecting instead bankruptcies and broken promises, and was delighted when we received our money back. It took a long time but they held our hand and reassured us throughout. I think they did ok by us.

Update.... Cheaptickets is doing the right thing. They are refunding the price of my ticket and the cost of the trip insurance. It took a lot of persistence and the refund can take up to 8 weeks to process, but I trust they will follow through. ------- Horrible! They would not refund my airline business travel ticket going to Houston on 9/11 after Hurricane Harvey. I did buy their trip insurance. I tried to cancel well over a week before my flight. It turns out they will not refund unless someone dies. Essentially, unlike other ticket sellers, their trip insurance is air. Of course people are going to assume this is regular trip insurance like every other airline/reseller sells. I did everything they told me to do to try to get the issue resolved... filed a claim with their insurance carrier online, called the insurance carrier, called Cheaptickets multiple times, called Delta Airlines. This was a business flight and naturally the conference was canceled due to the severe damage from the hurricane. My boss bought his tickets through Orbitz and was able to cancel with no problem.

Sporting events tickets should have the original cost of the ticket listed next to what they are charging. Yankees vs. Royals section 113 row c, original cost $40.00 per ticket. Their charges, $98.00 a ticket = 196.00 Service Fees, = 33.32 Shipping, = 25.00 shipping across the state from Lenexa KS, to Abilene KS, by way of Memphis TN, back to Wichita KS. Really a $200 + cell phone from China doesnt cost that much to ship based on the weight of the package. Total = 244.32 And where do these service fees come into play, didnt you get enough $ when you doubled the ticket price? It sure is messed up you can't leave feedback on their site unless it was hotel related.

We can find the same deals on other bigger sites too. Nothing different

Seats should be available within 30 days. Web site frequently inaccessible.

The customer service representatives are difficult to understand, most have foreign accents, but your prices are sort-of-cheap.

Tickets are not so cheap on cheaptickets. Maybe they could try a little harder to live up to their name.