CheapticketsReviews of cheaptickets.com

I rented a car through Cheap Tickets and it ended up being a car from NU Car Rental. I picked up the car from the PHX location on 10/6 and had it rented until 10/21. Reservation said it was on-site but had to take the monorail to the rental car area then walk down the sidewalk to the opposite side of where the rental car companies were located and had to walk down some stairs then get into a shuttle bus and taken to a very shady part of town. I originally reserved this vehicle from Cheap Tickets and paid $662.21.  I reserved a Hyundai Accent or similar Compact car. When I got to the rental car office for NU Car - I felt very pressured to hurry up and get the paperwork signed and get out of there.  The rental agent kept telling me that I had a Mini Cooper Electric Vehicle rented.  There was also mention of having to rent equipment to charge the car.  I DID NOT reserve an electric car.  The sales agent was persistent in telling me that I had an electric mini cooper rented.   The sales agent mentioned I could upgrade to a gas vehicle and he had a Chevy Malibu that I would probably love.  He kept mentioning that the cost would only be about $100.00 per week.  He never mentioned that the $100.00 per week was IN ADDITION to the $662.21 that I had already paid for a gasoline powered car.  I was thinking that he meant the price for the upgraded car was going to be around $300.00, which would be cheaper than the original price of the Hyundai Accent that I originally rented. We were made to believe we had rented an electric car - when we didn't.  We were also taken advantage of by the salesperson's predatory behavior to get us to upgrade our rental. This NU Car Rental employee exhibited very predatory behavior and made false claims to us in order to get us to upgrade to a different car.  He was also not very clear about the TOTAL cost for us to get a gasoline powered car (of which we did have rented).  Nu Car takes advantage of weary/tired travelers and gets them to sign the paperwork authorizing additional charges.

Like everywhere by big company group of office people sitting behind computer trained and trying to do everything to get most money for them by any cost. Not helpful not recommended never more order by them

They have incorrectly spelled name and now I have called them 3 times to correct this at the international flights and they have no response. They tell you you will get response in 48 hrs but nothing in email or by phone call. I would not trust this travel agency and advise against buying any tickets. Not reliable. They talk as if they will get it done but then you here nothing from them.

Even purchase insurance to protect me for cancelations, they can help me out and declined the claim. I will never purchase again another tickets.

Schandalig! Door een miscommunicatie hebben zij mijn gehele reis geannuleerd, wat absoluut niet de bedoeling was. Ze doen er niks aan om het weer goed te maken, antwoorden me mail niet! Ben meer dan €600 kwijt en moet gewoon nieuwe ticket kopen! Nooit meer bij deze oplichters!

Tickets gekocht met een creditcard. Kreeg gelijk bij aankoop bericht dat de tickets niet meer beschikbaar waren. Maar het aankoopbedrag blijft 3 tot 8 weken geblokkeerd. Kan met één mail naar de bank worden opgelost, maar dat doet CheapTickets niet.

Horrible company to deal with. I booked a fully refundable ticket however couldn’t travel due to hospitalization so called to cancel it. First agent lied about the conditions and the refund amount wasn’t correct so I called again, better response but their admin fees are a big scam. Refund never materialized and after a month they contacted me trying to ask me to accept PayPal refund instead of to credit card. Declined and still not refunded. Chargeback through credit card company as they appear to be total scammers from an Indian call center. Never again.

The website says “full refund” but they hide the information about the real terms of full refund in the little i which you have to click. I had to fight for lengthy time to get full refund. Don’t ever book hotels with them!