Cheaptickets is listed under Activities & Tours.
Cheaptickets (cheaptickets.com) has 496 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Ashley G.
NEVER EVER BOOK YOUR TICKET WITH CHEAPTICKETS! The customer service is the worst. I’ve been waiting for an answer since March 2020 (it’s now July). I’ve had contact once with an employee about changing my ticket date, because we had to leave America asap due to the corona crisis. They did not help me neither did they reply within the period of 4 (!!) months
Peter
After 3 months and further failed attempts to get a refund I have to confirm for sure my previous conclusion that you will not get a refund or even the courtesy of a reply if you book with the Thai branch of cheaptickets.com. I wrote several times both before and after my scheduled British Airways return flight from London Heathrow to Bangkok on April 8th, which British Airways cancelled because of the corona virus pandemic. British Airways will not refund you if you buy through an agency, but this agency will not refund you and in my case, not even bother to reply.
Aziz S.
Wirklich traurig ich habe cheaptickets mehrfach angeschrieben und auch angerufen. Die Ausrede unsere Mitarbeiter sind nicht im Büro ist einfach gelogen. Ich warte jetzt seit März 2020 auf meine Rückerstattung aber einfach mich Ignorieren und nicht antworten ist wirklich Traurig. Mein Flug ging von Melbourne nacht Düsseldorf
WJ
Door negatief reisadvies naar Rome hebben we cheaptickets gevraagd om onze boeking te annuleren. Na 3 maanden nog steeds geen reactie en ze zijn niet bereikbaar. Wat een waardeloos bedrijf is dit.
Debi
Never EVER use CheapTickets.com to book your flights. We booked through them a month ago for a flight leaving tomorrow. Yesterday they emailed saying the credit card was not working and to call them. When we called they said no we charged your card but we need to change your flights. Once the call was complete the lady said you will receive confirmation via email in 3 or 4 hours. We never received so we called this morning and she said we need to rebook again because those flights weren’t available now either. Long story short, the original tickets were like $170 but to book them today is $1000. So... just know when you book your tickets, they are not really booked! Will NEVER use them again!
Princess
I tried to cancel a ticket with in 24 hours of booking. I completed the online cancellation form 3 times. I’ve been on hold with a customer tangent for over an hour. Total waste of time. I Will be contacting my lawyer if I don’t receive a FULL refund ASAP.
Hector R M.
IF YOU'RE TRYING TO GET A REFUND BECAUSE OF COVID 19. DON NOT WASTE YOUR TIME. THIS COMPANY IS A JOKE.
Terrible S.
Would give a zero if possible. Flights cancelled due to Covid, no refund, no credit, out $1200. You cannot email them or talk to anyone. They need to be shut down, total rip off. I booked another flight through them assuming was getting the credit, it didn’t register and now have another charge and flights. DO NOT USE !!!
