Cheaptickets is listed under Activities & Tours.
Cheaptickets (cheaptickets.com) has 496 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Dirk H.
Bei cheaptickets ist man nicht in guten Händen. Mein Flug von den Philippinen nach Frankfurt wurde von der Fluglinie Cathay Pasific storniert. Das ist fast 3 Monate her. Cheaptickets. hat mir auf Anfrage Anfang März geschrieben, dass die Rückerstattung länger dauern würde. Seirdem höre ich nichts mehr von denen. Auf 2 weitere Anfragen gab es keine Anwort mehr von cheaptickets. Ich warte immer noch auf mein Geld.
Mk's W.
Terrible service. I bought the protection plan just in case I cannot travel due to being a care giver to my parents. I had to cancel my flights bc cannot leave my parents alone with the COV19 and travel and they refuse to give me a refund only credit. Everyone is getting a credit. I wasted my money buying the plan for nothing and will never use them again! They just lost thousands of dollars from me and my BIG family in future travel with them.
Cherry2305
0 pointé pour cette entreprise au… 0 pointé pour cette entreprise au service client INEXISTANT et DEPLORABLE. Reservation CTCH-6986093 pour St pertersbourg du 12 au 15 avril 2020. Vols annulés par la compagnie à cause du COVID-19, AUCUNE nouvelle de cheapticket pour nous dire que notre vol était annulé et nous informer de la suite. A ce jour 6 mails restés sans réponse concernant notre voyage (qui dans notre espace client apparaît comme ayant eu lieu ...). Le seul retour de Cheapticket est un mail automatique, toujours le même, informant qu'il faut patienter et que nous serons contacter 72h avant le vol. En effet, cela fait maintenant 15 jours APRES le voyage supposé et toujours aucune nouvelle. Donc CheapTickets, OU EST NOTRE REMBOUSEMENT ? pour encaisser c'est les premiers mais ensuite c'est silence radio en esperant que les gens se lassent et laissent tomber. Ne tombez pas dans le piège.
Timo H.
DON'T TRUST!!! They cancelled my booked flight. We were in the airport for nothing. No communication!!! They don't reply e-mails, calls... They don't pay back. They don't help. They don't refund. They don't follow European law. THE ONLY THING THAT WORKS IN THAT COMPANY IS THE "PAY WITH MASTERCARD BUTTON"!!!!!! CBE-4676360 Airline referentie: J8FYB3
Aisah
Reference booking no. CSG-3570506 I HAVE ALREADY WROTE A REVIEW ON THIS COMPANY AGENCY ON 09/03/2020. RECEIVED A REPLY ON THE SAME DAY FROM ALEX CSO OF CHEAP TICKET. AS MENTIONED THEY WILL PROCESSED THE REFUND BY ORIGINAL FORM OF PAYMENT WITHIN 2 BILLING CYCLES. I HAVE CHECK DIRECTLY WITH THE FLIGHT COMPANY AT CATHAY PACIFIC AND THEY MENTIONED AMOUNT HAS BEEN REFUNDED BACK TO THE AGENCY. LOOK TILL NOW I HAVE STILL NOT RECEIVED BACK THE REFUND YET. A TOTAL OF $2588.01 IS NOT A SMALL AMOUNT. AS MENTIONED U WILL DO THE REFUND PLEASE HONOUR IT AND BE RESPONSIBLE TO IT. I WILL WANT MY REFUND AS SOON AS POSSIBLE!!!
Tom
Impossible to get any service or support for this company. Hotel booking in place, not cancelled by me, hotel couldn't allow us to stay, understandably due to Covid-19. No way of getting any dialogue with Cheaptickets to arrange for a refund or re-arrange the trip.
Bq
Cheaptickets functioneert gewoon bij normale omstandigheden, wanneer er niks aan de hand is. Maar wanneer er iets is zoals in die geval covid-19, is hun klantenservice ver te zoeken en zie je uiteindelijk de ware aard van die goedkope vluchten, op het moment dat er iets mis is, kan je ze niet bereiken, ze hebben hun telefoon eruit gegooid en op hun website staat dat je maar een email moet sturen, heb ik gedaan en nu is het al 2 weken dat is helemaal niet eens een antwoord terug heb gekregen. Ik begrijp dat het druk is, maar 2 weken en nog geen antwoord? Dat begrijp ik niet. De airline waarmee ik vlieg heeft duidelijk op hun website aangegeven, dat als je via een reisbureau hebt geboekt, dat je ook dan al je vragen bij hun moet stellen, maar ik kan Cheaptickets niet eens bereiken... volgende keer ga ik maar extra betalen en direct bij de airlines boeken. Dit was de eerste keer cheaptickets en ook mijn laatste keer.
SD
Cheaptickets have cancelled my flight and told me to rebook by calling them but they are not answering my calls. I have. Even in the queue and on hold for over 2 hours using 20 phone calling cards from U.K. to USA. Call me back now as this is your duty as you have left me stranded in another country!!!
