Cheap Cruises provides the lowest cruise prices and more perks than booking directly with cruise lines. Get away on a cruise vacation for way less!
CheapCruises.com (cheapcruises.com) has 122 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Kathy W.
Kelly was very professional and kind. It was a pleasure to work with her!
Response from CheapCruises.comApr 9, 2024
Reviews like this motivate us and help us ensure we provide a top-notch experience to our customers! Thanks again - we're counting down the days with you until your cruise vacation!
John
Tiffaney was extremely helpful and listened to what we were looking for with our cruise reservation.
Response from CheapCruises.comApr 9, 2024
Reviews like this motivate us and help us ensure we provide a top-notch experience to our customers! Thanks again - we're counting down the days with you until your cruise vacation!
Steven T.
I'm extremely happy with Cheapcruises. I have a sales rep (Rosie Rose) that I'm very happy with and broke all my cruises. She's able to help me out with special and make sure that All the teas are crossing all the eyes dotted etc. I also like the cheap cruises loyalty program where you get cash back and also discounts on a shore excursions. You're also get automatically any specials cruise lines are offering so I see no downside. This is going to be my sixth cruise with them in the last 4 years.
Response from CheapCruises.comMar 22, 2024
We are SO happy to hear that we provided you with such a remarkable experience! Thanks again - we're counting down the days with you until your cruise vacation!
kim K.
Philip was very helpful and laughed right along with us. A very pleasant easy experience
Response from CheapCruises.comMar 17, 2024
We're so glad to hear that you had such a great experience booking your cruise vacation with us. We value your opinion and appreciation you taking the time to provide feedback.
David K.
It was easy to make a reservation for this Caribbean cruise and it was affordable.
Response from CheapCruises.comMar 17, 2024
Thank you for taking the time to review your Cheap Cruises booking experience! Happy cruising!
jazz B.
Great customer service, and patience..
Response from CheapCruises.comMar 17, 2024
Thank you for your positive rating. We are happy your booking experience was so positive! We value your opinion and appreciation you taking the time to provide feedback.
Debra N.
I was looking for a short getaway and I found it on cheap cruises. Glad I found a getaway for the weekend at a good price
Response from CheapCruises.comFeb 26, 2024
Thanks for your awesome review! We're so glad you chose to book your cruise with us. We know you'll enjoy every minute of your cruise getaway! We look forward to working with you again on future cruise adventures! Have a fantastic cruise!
Robert S.
I booked a cruise through Cheap Cruises recently and it came with a $25 on board credit. Unfortunately the reality is that the $25 credit is equivalent to .01 cent for me. The reason is because Cheap Cruises charged my credit card a &24.99 booking fee. I’m sure they somehow slipped that fee note in on the never ending terms and agreement that they read to you over the phone for what seems to be 10 minutes long. I will never book over the phone again. If I had known about the $24.99 fee I would have booked on line. I called Cheap Cruises and they said sorry can’t help with fee it’s added to all bookings. Bottom line Cheap Cruises didn’t save me any money in the end. I just want others to beware of their trickery. Shame on you Cheap Cruises!
Response from CheapCruises.comFeb 14, 2024
Thank you for your feedback. We are sorry to hear that you are disappointed with the standard 24.99 processing fee. Please call us at (800) 972-7447 or chat with us at https://www.cheapcruises.com/. One of our Customer Experience Specialists will be able to help you work through this.
