Tina
Everything went great
Everything went great. The first design I wanted tweaked and they were quick to respond and change. My husband loved his 30 th anniversary gift

The Uniquely Yours Monogram Jewelry
Charmlry (charmlry.com) has 797 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Tina
Everything went great. The first design I wanted tweaked and they were quick to respond and change. My husband loved his 30 th anniversary gift
Lyndsey C.
Great customer service throughout. I absolutely love my necklace it is beautiful and I have had so many comments on it when I wear it. My husband gifted me this for Christmas and I was so delighted it looked even better than I could’ve imagined having approved the design.
joshua W.
My wife loves her necklace. The design of my family’s initials is perfect. Would recommend others to have an intimate design created for their loved one.
Brooke B.
The response was quick, the design was perfect, and I am very pleased with the necklace. I have actually ordered a second design.
Julie L.
The necklaces I purchased were Christmas gifts for my two nieces. I chose their names rather than their initials. The necklaces were beautiful and my nieces loved them. The communication was amazing. I was notified at each and every step. From confirmation of my order, design approval, design completion and then finally shipping and delivery. I will definitely be doing business with Charmlry again. Thank you.
Kate T.
Consistent communication throughout the design and production process and received a gorgeous personalized piece of jewelry that means so much to me!
Marsha R.
I ordered with the usual caution I use when seeing items I like on Facebook. I perused the website directly not using links. Decided on what I wanted and ordered. I ordered for my niece as well. Communication was fantastic. Both items are incredible. My niece was surprised and loved it so much she made it a pull for the zipper on her jacket. Great company and people to work with!!!!!!!
ccdgyyahoo.com
I place an order and never got a receipt and when contacted Charmlry after ordering again and this time I got a receipt and so my order was place but after contacting charmlry I get a nasty response from Amanda stating they sent it to the email I gave them when pulling up my receipt for the first order I had the correct email and they sent it to the wrong email so I thought it never went into production and Amanda and team clearly sent it to the wrong email and said no refunds it was my mistake and I’ve sent her copies of the original receipt with the correct email
Response from CharmlryJan 6, 2026
We’re very sorry to read this and regret that this situation caused confusion and frustration. We’d like to clarify that order confirmations and updates are automatically sent to the email address entered at checkout. If there is any discrepancy between the email used and where messages were received, we understand how this can lead to misunderstandings, and we’re sorry this wasn’t resolved more smoothly. We also want to reassure you that our team’s intention is never to be unkind or dismissive. If our communication came across that way, we sincerely apologize. We would appreciate the opportunity to review this case again in detail, including the receipts you mentioned, and work toward a fair resolution. Please contact us directly so we can assist you further. — Charmlry Team