CharmlryReviews of charmlry.com

Response from CharmlryJul 3, 2026

Hi, Thank you for taking the time to leave a review. We're sorry to hear that the bracelet feels more delicate than you expected. While our bracelets are designed for everyday wear, we certainly don't want you to feel disappointed with your purchase. If you experience any issues with the bracelet, please reach out to us through the contact form on our website. We'll be more than happy to look into it and do our best to help. Thank you again for your feedback! Kind regards, The Charmlry Team

Response from CharmlryJun 27, 2026

Hi Anna, I'm truly sorry to hear about your experience. That's certainly not the experience we want our customers to have. If you haven't already, could you please contact us at our support email with your order number and a photo or short video of the issue? We'd really like the opportunity to look into this for you and see how we can help. We sincerely apologize for the disappointment and hope you'll give us a chance to assist further. Best regards, The Charmlry Team

Response from CharmlryApr 10, 2026

Dear Alex, We’re truly sorry to hear about your experience and sincerely apologise for the delay and the issue with the bracelet. We completely understand how disappointing this must have been, especially given the circumstances, and this is absolutely not the level of quality or service we strive to provide. We have requested more information regarding your order so we can contact you directly, but unfortunately we haven’t received a response yet. If you’re able to provide those details, we’ll reach out to you as soon as possible. Alternatively, you can contact us via the contact form on our website and we’ll be happy to assist you. We’d really appreciate the opportunity to make this right for you.

Response from CharmlryJul 10, 2025

Hi Kristina, Thank you for taking the time to leave a review. We appreciate your feedback regarding the men's necklace. We offer three different sizes for our men's necklaces: 18, 20, and 22 inches. If the chain length you selected is too short, we would be happy to assist you in purchasing a longer chain that will better fit his neck. Please feel free to reach out to us directly, and we’ll make sure to resolve this for you as quickly as possible. Thank you for choosing Charmlry, and we look forward to helping you!

Response from CharmlryMay 4, 2025

Hi Jake, Thank you for taking the time to leave a review. We are thrilled to hear that you love the necklace! However, we are truly sorry to learn about the issue you experienced with the chain. At Charmlry, we pride ourselves on the quality of our products, and it's disappointing to hear that you received a defective chain. We want to make this right for you. Please reach out to us at [email protected], and we will be more than happy to assist you with a replacement or repair. Your satisfaction is our top priority, and we appreciate your understanding. We look forward to hearing from you soon! Best regards,

Response from CharmlryJan 6, 2025

Thank you for taking the time to leave a review. We're glad to hear that you liked the jewelry, but we're sorry to learn about the issue with the card. It sounds like there may have been a printing error. Please reach out to our customer service team at [email protected], and we'll be more than happy to assist you in resolving this matter. We appreciate your feedback and look forward to ensuring your complete satisfaction.