Charmlry Reviews | Read Customer Reviews of charmlry.com

Charmlry Reviews | Read Customer Reviews of charmlry.com

Charmlry reviews

797 approved reviews, newest moderated first

Cnh
Feb 5, 2026
True passion for detail
The staff communicates with their clients to ensure 100% accuracy of what they desire.
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Customer
Feb 4, 2026
Beautiful Jewelry
The necklace and keychain I ordered are beautiful. I have not taken the necklace off since I got it!!! I was updated every step of the way during the process of creating both the keychain and the necklace.
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C M.
Feb 4, 2026
Loved it so much
Loved it so much, got matching tattoos with their design.
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John G.
Jan 31, 2026
Beautiful charm that combined my and my…
Beautiful charm that combined my and my wife’s initials with a heart. Very clever and pretty.
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Wayne
Jan 27, 2026
Will definitely shop with them again!
Loved the two pieces they designed and created.
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Brooke M.
Jan 26, 2026
Very cute custom name charms
Custom charms were so cute with the first design! Very easy ordering process and they kept me updated on order status the whole time! Charms are on the chain and not attached to the chain like pictured allowing me to move 2 charms to the same necklace. Definitely recommend.
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Jennifer S.
Jan 25, 2026
Poor Quality, very disappointing
Although the design was okay the quality of the pendant and chain were very poor. It's almost like plastic. The clasp is heavier than the pendant so it's always tangled with the pendant. I contacted Charmlry who would only sell me a shorter chain. No thank you. What a waste of money.
Response from CharmlryFeb 10, 2026
Thank you for taking the time to share your experience. We’re truly sorry to hear that the necklace did not meet your expectations in terms of quality. All our pendants and chains are made of stainless steel with high-quality plating, chosen for durability, water resistance, and everyday wear. The materials are clearly specified on our product pages, and many customers appreciate the lightweight feel of the pendant, though we understand this can sometimes be perceived differently. Regarding the chain length, we offered a shorter chain as a solution since chain length and weight distribution can affect how the necklace sits and tangles. We’re sorry that this option didn’t work for you, and we regret that we couldn’t find a solution that fully satisfied you. Your feedback is important to us and will be shared with our product team, as it helps us continue improving both our designs and the overall customer experience.
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Amy
Jan 24, 2026
I love our piece that was created by…
I love our piece that was created by Charmlry!! It truly is one of a kind and we absolutely love it!! Thank you so much, we will be ordering again
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