Steve
The necklace is deceptively small
The necklace is deceptively small. The advertisements/models look twice thd size of the actual necklace
Response from CharmlryFeb 10, 2026
Thank you for your feedback. We’re sorry to hear that the necklace felt smaller than you expected. All the photos on our website show the real product. In addition, the exact dimensions of the necklace are clearly listed on each product page to help customers make an informed choice before purchasing. At the bottom of the product pages, we also include real customer photos from verified reviews, showing the necklace as it looks when worn in everyday life. That said, we understand that expectations based on photos can sometimes differ from personal perception, and we truly appreciate you taking the time to share your experience.




