ChargePointReviews of chargepoint.com

Mein Account wurde vor paar Stunden gehackt. Es wurden über 500€ mit meinem Account e Autos geladen. Ich habe gleich den Support kontaktiert und sie haben mir geholfen. Nach paar stunden haben die meinen vollen Betrag der in Minus war ausgeglichen. Vielen dank für die schnelle Hilfe.

Ma carte a été frauduleusement utilisée dans un pays tierce (ou je n'étais pas) via ce vendeur. J'ai eu toutes les difficultés du monde à les contacter. Ils ont fini par me dire qu'il rembourseraient sous 15 jours. 1 mois plus tard, toujours aucun remboursement, et plus aucune réponse du service client.

Cela fait 1 mois et demi que ma borne de recharge ne fonctionne pas. Et aucune nouvelle pour faire venir un réparateur

My card details used to charge a car or cars 200 miles away. I had to deleted my account and informed my bank and cancel my bank card , I have raised a ticket with chargepoint. Other Chargepoint users should change there Password at least. Plus if i did not have SMS notifications on my phone the problem would have been worse. but i notice they mention that they soon will not send you SMS notifications ? I have have now been fully refunded

Chargepoint are crooks. There is no two ways about it. They fraudulently charged my bank account, and when they were forced to acknowledge their fraud they refunded it to "my account with them", have promised to refund to my bank account, but they have never actually done so. Every customer service person lies endlessly telling a new story but the underlying truth is the whole firm is fraudulent. UPDATE: 3 months after the initial fraud and after dozens of messages, complaints and threats, and hours wasted they did eventually repay the amount stolen. A CSR admitted they have a large fraud problem and "they cannot be expected to deal with all the fraud promptly"

Application à fuir facturation abusive (plusieurs montant d’un euro) débités en peu de temps. Impossibilité de contacter le service client et impossibilité de supprimer la carte bancaire enregistrée dans le compte ChargePoint. Le prix facturé est différent du prix annoncé. NE TÉLÉCHARGER PAS CETTE APPLICATION ! Agissements de ChargePoint à signaler ! Avis au service client : merci de me préciser comment supprimer mes donnés bancaires.

For four hours…we got 3 miles for $4.89. Ridiculous rip off and waste. If it’s not fast charge, don’t waste your time/money.

I ordered a Home Flex Charger from ChargePoint, but the first unit I received was defective. After several calls with their support team, they decided to send me a replacement. The new charger was shipped via FedEx. However, about a month later, I received a bill from FedEx for shipping and customs fees. Despite repeatedly contacting ChargePoint support, I couldn't get the issue resolved. The entire experience was frustrating, and the support was unhelpful. I wouldn't recommend this product. Here’s my chargepoint case reference number :14564997. appreciated if anyone from chargepoint is willing to help. Thanks