Simbarashe K.
From Worst to Good
This is my worst experience with charging. They deducted £50 from my account when I was registering on their application and then deducted a further £10 when I started a session. I want my money back if you aint a scam I got my money back and customer care was reassuring. The first experience was a bit traumatic but they hve a good service
Response from ChargePointMay 28, 2025
Hello Simbarashe, I do see that our support team has explained to you that the pre-authorization fee of 50 GBP was solely for payment verification, which will be refunded in the next business days, and the amount of 10 GBP has been credited to the ChargePoint account