ChargePointReviews of chargepoint.com

Wenn man das hier so liest hab ich ja richtig Glück! Ich bekomme lediglich meine 21€ Guthaben nach Vertragskündigung nicht zurückgezahlt. Das ist Piraterie. Cupratom Update: heute, 21.10., gab's meine 21€ zurück

I waited on hold for 1 hour and 21 minutes and then had a 28 minute conversation that offered no help. Our Chargepoint will not connect to WiFi. Instead of offering any guidance, I was told that since the app is not picking up our on our WiFi and my manually searching for the WiFi was unsuccessful, that it must be a hardware issue and I need to replace the unit. Next, we reviewed that the charger is not working. When I plug it in to my car, the unit says "charge unsuccessful." She told me that there was nothing we could do to resolve this. I informed her that the charger was working with no issue a few days ago for our friend's car, and that the previous home owners had it connected to WiFi with no issues just a few weeks ago. She was unable to assist whatsoever and her only solution was to buy an entirely new charger.

Einfach eine Betrugsfirma. Laut Homepage werden zu viel bezahlte Beträge zurückerstattet bei Konto Kündigung was aber nicht der Fall ist. Auf E-Mails und Kontaktanfragen wird nicht geantwortet. Bitte fällt nicht auf diese Betrugsfirma und deren Schneeball System rein

point de recharge situé à l isle sur la sorgue (84) il y 2 point de recharge avec 2 branchements défectueux depuis juillet. SIGNALEMENT PLUS DE 6 FOIS AU TELEPHONE- le 26 j'ai encore eu la mauvaise surprise d'être prélevé de 46 euros et non rembourser pour le moment. j'ai averti lidl qui m ont transmit votre lien de contact. C EST RECURRENT VOTRE PROBLEME VOTRE SERVICE TELEPHONIQUE EST NUL ET VOS AGENTS ne comprennent rien à ce que vous lui dites !!!! C EST UNE CATASTROPHE votre service est incompétent quand on leur dit que la machine est sans cesse en panne.

Frustratingly some random fraud… Frustratingly some random fraud occurred using their RFID card. Luckily my bank helped, but ChargePoint doesn’t help or respond to any request to help. A good few months and ignored requests for help later, I’ll ignore this company forever and just write off all the money lost.

Fraud ignored - beware Account was hacked 6 weeks ago. You did not refund my account. You have not removed the charges. You have not actioned my request to delete the account. Avoid this firm.

I agree that this company totally sucks!! Their app is horrendous and so is customer service in India! I’ve never had such a bad experience trying to get this device up and running. It constantly says “can’t find charger” and tech support keeps telling me to unplug and plug the device back in. I’ve done it going on 11 times with no new change??? At some point just acknowledge that the unit is defective, okay? No one should be spending hours (3-4 a day) trying to troubleshoot the issue. Autel is wayyyyy better and connects first time around.

Mir wurden für 12kw etwas über 43€ abgebucht bzw. berechnet. Das kann man offensichtlich nicht richtig sein. Ich habe ein Ticket eröffnet, es kam jedoch nie eine Antwort des Support Teams! Behalte mir eine Strafanzeige wegen Betrugs vor, wenn man sich die Bewertungen hier anschaut scheint das ja Masche zu sein.