CHECHEN T.
Good!!!!!!
Good!!!!!!
Response from ChameloMar 26, 2026
Hi Chechen, We’ll take that as a big win—thank you!! Really appreciate the support, and we’re glad you’re enjoying your Chamelo glasses. – The Chamelo Team

At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.
Chamelo (chamelo.com) has 653 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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CHECHEN T.
Good!!!!!!
Response from ChameloMar 26, 2026
Hi Chechen, We’ll take that as a big win—thank you!! Really appreciate the support, and we’re glad you’re enjoying your Chamelo glasses. – The Chamelo Team
KAZI NASIF H.
Very friendly and helpful team members. The glasses look fantastic. Excellent concept.
Response from ChameloMar 26, 2026
Hi Kazi, Thank you so much for the kind words! We’re really glad to hear our team made a great impression and that you’re loving how the glasses look. “Excellent concept” is exactly what we aim for, so that truly means a lot to us. Appreciate you taking the time to share this, and we hope you keep enjoying your Chamelo glasses! – The Chamelo Team
Abraham M.
I like the fact that there are speakers, since I hate sticking head phones in my ears! The glasses also fit well with actually no adjustments of any kind! As a user of CTRL changing glasses, I appreciate your color change!
Response from ChameloMar 26, 2026
Hi Abraham, This is awesome to hear—thank you for sharing! We love that you’re enjoying the built-in speakers. Not everyone’s a fan of having something in their ears all the time, so we designed them to keep things comfortable while still delivering great sound. It’s also great to know the fit worked right out of the box—that’s exactly what we aim for. And coming from someone who’s used CTRL-changing glasses, your appreciation for the color-changing feature really means a lot to us. Thanks again for the support, and we hope you keep enjoying your Chamelo glasses! – The Chamelo Team
Billy W.
Since the payment on 6/2/2026, I still have not received the goods. Despite multiple contacts with customer service and even changing the product as instructed, the goods have not been delivered. Customer service claims there is a delivery delay but cannot provide an actual delivery time. It raises suspicions that the company deliberately collects money without delivering goods.
Response from ChameloMar 27, 2026
Hi Billy, We're truly sorry for the experience you’ve had—it’s completely understandable why this situation would raise concerns, and we take that very seriously. What you’ve described isn’t the experience we aim to provide. Our upper management has reached out to assist further with a resolution. – The Chamelo Team
puppytraveller
I encountered an issue applying discount code to the ourchase I made recently. James from Chamelo's customer service department reached out to me to solve the issue and immediately offered to refund 15% of my purchase price. I am truky impressed by the speed of their response and solution to my purchasing issue. Thank you very much.
Response from ChameloMar 26, 2026
Hi puppytraveller, Thank you so much for your kind words—we really appreciate you taking the time to share your experience. I’m glad we were able to quickly step in and sort out the discount code issue for you. We always aim to make things right as fast and smoothly as possible, so it means a lot to hear that it made a difference on your end. If there’s ever anything else you need, don’t hesitate to reach out—we’ve got you. – The Chamelo Team
Kristi B.
I'm giving 5 stars on the customer support and trouble shooting team of Chamelo. I couldn't ask for better complaint resolve than what they provided. My son loves the glasses, but wasn't crazy about the sound and they came late. They provide me with a discounted rate/refund to make things right and I greatly appreciated it. Kudos Chamelo! I have no doubts that if something happens to this pair he will order another pair.
Response from ChameloMar 11, 2026
Hi Kristi, Thank you so much for the kind words and for taking the time to share your experience. We’re really happy to hear that our customer support and troubleshooting team was able to help resolve the issue and make things right for you. It’s great to know that your son is enjoying the glasses, and we truly appreciate your understanding regarding the sound preference and the shipping delay. Our goal is always to support our customers and find fair solutions when things don’t go according to plan. Your feedback means a lot to our team, and we’re grateful for your trust in Chamelo. We’ll be here anytime you need us, and we’d be honored to help again in the future. – The Chamelo Team
Danphi P.
Been waiting over 3+ month for my product, but yet not received. I’ve been contacting them multiple times with their staff telling me they’ll look into it and update me, but I never got a response. Horrible customer service.
Response from ChameloMar 11, 2026
Hi Danphi, We sincerely apologize for the delay in shipping and understand how frustrating it must be to wait this long for your order. That’s certainly not the experience we want for our customers. Our upper management team will be reaching out to you directly to review your order and assist further so we can work toward resolving this as quickly as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right. – The Chamelo Team
Ronen
UPDATE 11/03: I received the glasses a few days later. Suddenly the tracking number was updated. I updated the amount of stars from 1 to 3. Customer Support should be on top of things at any moment, and not let the inquiry of the customer wait for a 4-5 days without hearing back - especially when the item should already arrive and there is no update. --- Don’t know where my purchase is, it needed to arrive a few days ago. Contacting customer service didn’t help to find answers, and now I’m being ignored. Reading the rest of the reviews here gives me the feeling that I’ll never see the glasses…
Response from ChameloMar 11, 2026
Hi Ronen, We’re sorry to hear about the trouble you’re experiencing and understand how frustrating it can be when tracking information hasn’t updated. We also want to clarify that we definitely do not ignore our customers. In fact, if you look through the reviews here, you’ll see that we’ve responded to every single one, which is why we’re a bit surprised to hear that you feel like you may never receive your glasses. We’re more than happy to look into your order and help track it down. However, we weren’t able to locate it with the number you provided. The order number listed in your review, “345516” appears to be invalid, as our order numbers contain only 5 digits. If you could please provide the correct order number or additional details, we’ll gladly pull up the order and assist you further. – The Chamelo Team