Shamar.s
Delivery times are still awful
Terrible it seems the delivery service has yielded no improvements over the past year, placed an order of over £300 at around the end of April it’s may 25th and my order still hasn’t arrived. Same story they take days to email you back and it’s filled with empty promises about them speeding up the process. Unacceptable to be operating in this manner. Would recommend you wait until another company designs a similar product before ordering here. Was really looking forwards to having use the product before my holiday but that’s not happening now.
Response from ChameloMay 28, 2026
Hi Shamar, We’re truly sorry to hear about your experience and completely understand your frustration regarding the extended delivery time and communication delays. We know how disappointing it is to place an order in anticipation of a holiday, only for it not to arrive in time. Your feedback is being taken seriously, and we sincerely apologize that your experience has left you feeling this way. Our upper management team will be reaching out directly to help assist with your order and provide further support. Thank you for your patience while we work to make this right. – The Chamelo Team




