Tyler B.
I felt at the beginning the customer…
I felt at the beginning the customer support was great. Just at the end I didn’t know when to expect my replacement glasses

At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.
Chamelo (chamelo.com) has 653 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Tyler B.
I felt at the beginning the customer support was great. Just at the end I didn’t know when to expect my replacement glasses
Jana B.
I really have to notice the great customer service. They helped me with all of my issues and were really kind and answered fast.
Response from ChameloAug 25, 2026
Thank you, Jana! Really glad the customer service experience stood out for you. — Jared, Chamelo
Jinwoong W.
i order my sunglass june. 2 .. but it is cant track my order. im still waiting today is June . 9.
Skylar K.
Trash garbage
Jannis L.
I am still waiting for my glasses. I ordered them two months ago and have contacted support five times in total, but I am no longer receiving any response. I’m not giving this one star only because customer support helped me change the prescription values after I initially entered the wrong ones (thanks to Glenn) or at least I assume it worked, as I still haven't received the product. Honestly, I’m disappointed and a little worried that I’ve been scammed or, at the very least, misled by understated delivery times. It’s such a cool-looking product, which makes it even more frustrating that they haven't met their proposed delivery dates or offered clear communication through customer support. Not sure if it’s worth ordering at this point, I hope the product makes the wait worth the hustle but I right now doubt it.
Sean
I ordered my glasses thinking they’d come in a week. Going on week 2 and it still hasn’t shipped. Poor communication about shipping times on website. I wouldn’t have ordered if I had to wait weeks.
Fabrice D.
Grosse arnaque commande jamais reçu
Response from ChameloJun 6, 2026
Hi Fabrice, We're very sorry to hear that you have not received your order. We understand how frustrating and disappointing this situation must be, and we sincerely apologize for the experience. This is certainly not the experience we want any customer to have. A member of our upper management team will be reaching out to you directly to review your case, investigate what happened, and work toward a resolution as quickly as possible. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. – The Chamelo Team
JAIME G.
Was great!!
Response from ChameloJun 5, 2026
Hi Jaime, Thank you so much for your review! We're thrilled to hear that you had a great experience. Your support means a lot to our team, and we're grateful that you chose Chamelo. We hope you're enjoying your glasses, and we look forward to serving you again in the future. – The Chamelo Team