ChameloReviews of chamelo.com

Great communication great product great price, what more need I say

It’s a glare free driving for me when I use my infinity

It's a scam, don't buy this... nothing ever arrives, they don't answer messages, and they certainly don't answer the phone... it's always the same message—claiming they have a high volume of issues, blah, blah, blah... IT'S A SCAM... I would like to give it less than 1 star

Avoid this company! I purchased glasses and needed to return them because they were too large. Website claims 30 days for a return window. I reached out 5 times to try to return them and received no response. If you purchase from them- plan on no returns. I would not recommend making a purchase

I placed an order on June 10. Aura - Black | Calm × 1 I still have not received the order and it is the 29th. Four days after placing the order I received the following message. "Due to an unexpected high volume of orders, we are currently experienced a short processing delay. Kindly allow us more time to pick and pack your order. Your tracking info will be sent promptly once your package heads out the door." No additional information has been sent. I have emailed the company twice with no response. I have called the customer service number and it is not functional. At this point I am starting to think this is a scam as there has been absolutely no response from the seller and I am going to have to seek reimbursement then file a claim with the BBB and FTC. This is so disappointing as these glasses were over $400.00 Buyer beware!!

It has been over a week now and they havent even shipped my glasses yet. I sent an email and they sent an automated email saying they would get back to me. It has been 5 days now. STILL NO RESPONSE. I guess I will just start a dispute with my bank because i cannot even cancel for some reason. The customer service is HORRIBLE I keep getting these emails saying that they have SSOO many offers they cannot ship in time, looking at other reviews this is a normal apparently. You will never get your item in time.

I ordered a pair of their Dusk model on June 11th that was supposed to be a gift for fathers day, shippimg said it would take 2-5 days. It’s currently June 26th and i still havent received no update in regards to the shipping delay, and support has not responded to the email I sent a week ago. When I saw these glasses being promoted on a show like Jimmy Fallon’s, this is the last issue i expected to run into when purchasing them.

I would give my experience with Chamelo less than 1 star if it was possible. I placed an order for prescription Aura sunglasses in late December. After numerous excuses regarding delays, they have now completely stopped responding to my request for status. My refund request was also denied. I’m now 6 months into an order that I have paid for and have yet to receive the product. My frustration with this company is beyond measure. Needless to say, without even receiving the product I paid for, I entirely regret engaging in this transaction.