ChameloReviews of chamelo.com

The glasses arrived but didn't match my style. As soon as you ask for a refund, they stop responding. I have sent several messages, zero replies. Forced to open a dispute with my credit card company.

I ordered the Dragon Glasses to take on week long vacation in Hawaii. I received a "ready to ship" notice and then another notice several days later saying they were delayed. Guess what? I didn't get to take them on my vacation. VERY DISAPPOINTED! However they were waiting for me when I returned and I have to say they are pretty cool. This makes my 4th pair of Chamelo sunglasses. Very innovative! I look forward to more new styles.

Ordered on the 6th of June. It hasn’t even been dispatched yet and they’re not responding to my emails. Do not order from this company.

I bought a chamelo musicshield glasses at retail store (athlo mx) in Mexico. This pair came defective, they were replaced by sending 2 glasses (shieldfire + Falcon Ice) this happened on jan 2026. Now on june 2026 Falcon Ice glasses just stopped darkening. At the end I paid for Music Shield glasses and got only shield fire. I´m trying to contact chamelo trough hellochamelo and phone calls with no reply. Local retail store just say that they dont have any reply either. Bad warranty department attention :(

I've not got any update on my paid order after 4 weeks...is it a scam brand???

I ordered a pair of sunglasses from Chamelo over 10 days ago and have received absolutely no tracking information, no shipping update, and virtually no communication from the company. I've sent 3 emails and called approximately 10 times. After finally getting one response, I was given no useful information about my order and then completely ghosted afterward. I understand delays can happen, but the lack of communication is unacceptable. If there's an issue with the order, just tell me. Customers shouldn't have to chase a company for basic updates after spending their money. At this point, I don't even know if my order has shipped, is delayed, or exists at all. I simply want the sunglasses I paid for or a clear explanation of what's going on. Very disappointing experience so far.

Est ce que certains ont fini par recevoir leur commande ? Ca fait 20 jours que j ai commande. Sans nouvelle

I placed an order on the 14th and since then until today I have not seen any updates regarding shipping. I am still waiting for my order to arrive or at least an update from them on what is happening.