CertapetWe coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Betsy W.
Certapet is "Awesome" For a 3 year Customer service top notch, and responsive. I received caring personal service. Dr Montgomery is still my same therapist. She listens, and is supportive. I appreciate that she asks about my ESA, Kadi. How she strengthens me through my days, and difficult times. When I'm asked about Certapet? I say they make my life better every single day, and Thank You : )
Alicia
I’m very happy with the support I’ve got every time I need an answer to my many questions. Always eager to help and put your mind to rest.
Meghan L.
This was an extremely streamlined process! I feel supported and ready to move forward!
Alexis R.
They are very professional and compassionate. My therapist was understanding and caring. I felt better after speaking with her. I am so happy I found this great company.
Jo
I was a little sketched out at first due to some reviews, but Certapet is legit! I was paired with a real license therapist in my state and she called me the next day for an ESA consultation! I was worried that my landlord wouldn't accept my letter, but she did without any problems.
Jean
Bella was amazing! I was in need of cancelling my auto-renewal and she made the process so easy. Direct and to the point, and also very kind. Amazing customer service!
Merari Z.
The best customer service ever plus the service is legit and have your best interest at heart I love Certapet you guys are amazing Shout to Bella who resolved my problem with one phone call thank you for being responsible and so kind
Marilyn
Certapet is great! It's super user friendly and the customer service is exceptional. I've been a very happy customer about 3 years now and have recommended and will always recommend them to anyone that needs their services.
