Lois J.
Amazing!!
Amazing!!! Kind and compassionate, I really loved my therapist

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lois J.
Amazing!!! Kind and compassionate, I really loved my therapist
Libby
My therapist was so personable and kind.
CHARLENE B.
Everyone was very helpful throughout the entire application and I appreciate all of your prompt attention to my questions. Even better I found out yesterday that I was fully approved!
Response from CertapetOct 8, 2026
Thank you so much, and congratulations on your approval! We're glad our team was able to answer your questions promptly and make the application process smooth. We're so happy for you and appreciate you sharing the good news!
Marjorie
This experience was quick and simple. Very proffesional. I appreciated this experience.
Response from CertapetOct 7, 2026
Thank you so much! We're glad the experience was quick, simple, and professional, and we truly appreciate your kind words.
CB
The questionnaire was long, but overall it was a good experience, especially with the psychotherapist, Laura Todaro who was wonderful
Response from CertapetOct 7, 2026
Thank you so much for sharing this, and for sticking with the questionnaire! We're glad the overall experience was a good one, and that Laura made such a positive impression. We'll be sure to pass along your kind words to her!
Derek B.
It was very easy to navigate through the process and I had a very fast response from the therapist even though I signed up on a weekend. Highly recommend this site.
Response from CertapetOct 5, 2026
Thank you so much! We're glad the process was easy to navigate and that you heard back from your therapist so quickly, even over the weekend. We truly appreciate the recommendation!
Emilian N.
Excellent service from beginning to completion. Very well done.
Response from CertapetOct 5, 2026
Thank you so much! We're glad you had an excellent experience from start to finish, and we truly appreciate your kind words.
Elese M.
Certapet is amazing! This process was so easy and quick. My therapist honestly made me feel heard for the first time ever. I 100% recommend them and will be using them again! 10/10
Response from CertapetOct 5, 2026
Thank you so much for this wonderful review! We're so glad the process was easy and quick, and it means the world to hear that your therapist made you feel truly heard. We'll be sure to pass along your kind words to them. We look forward to helping you again, and thank you for the recommendation!