CertapetReviews of certapet.com

Fantastic experience. A legitimate organization that truly cares about their customers. They are very clear on what is and isn't legal and do not just 'hand out' fake certificates to anyone that pays, only legitimate letters from a LMHC. This is the only company I trust and will ever use. The psychologists also give resources for continued counseling. Highly recommended.

Great experience with Certapet, I reached out to a friend that used this company and told me they were the best. Recently found out I have Fibromyalgia, something I have been dealing for over 20+ years. The entire process was super easy. Was approved the same day. So happy with the service I applied for a 2nd ESA letter for double support.

Absolute rock-bottom garbage. I applied and paid for a PSA. They sent an ESA. Customer service literally said that it was definitely my mistake, but that I could get the PSA after all. I would just have to pay again. (The supervisor told me that!) It took an hour of waiting and frustration in dealing with this company that is clearly not set up for customer satisfaction. Atrocious. I’m actually shocked at this garbage treatment. EDIT: After Certapet’s meaningless reply with a non-apology for the “inconvenience”, lowering it to one star from two.

Very easy to deal with, responsive and fast.

Beyond helpful. The resources my therapist provided after our consultation (outside of my ESA letter) made all the difference. Nice to know there are trusted professionals working for this company.

CertaPet were professional, swift and so friendly throughout the entire process. Thank you for assisting us in such a wonderful way!

CertaPet staff and therapist very helpful and the process was stress free. Thank you!

Certapet was great. They helped me every step of the way. They were responsive, efficient, and kind. They referred me to medical professional to facilitate the procedure of qualifying for my PSD. Two thumbs up. Thank you Certapet.