CerebralReviews of cerebral.com

need to call to cancel, sweet love extra work for my mental health

I was with cerebral about a year ago but I could no longer afford anything out of network. I went to so many psychiatrists after cerebral and ended up trying to find someone else water every visit (there were so many bad ones) ! I prefer doing it virtually it saves so much time. So I tried other virtual providers. But they all seemed to have a deal with the same exact medication companies. These places tried pushing Zoloft and Prozac at me but those don’t work so I ended the subscriptions. I thought, I’ll just fill a little test out with cerebral again maybe they’ll offer me a deal to come back, and that’s when I filled it out and was informed they now take my insurance!!! So I signed back up. Had options for appts as early as next day. My prescriber was an actual Angel. She was so kind and caring, she knew her stuff too. Other doctors after I tell them all the prescriptions that have failed me get scared off. Mallori wasn’t scared off at all she knew what to do and what to prescribe to get me feeling better. My care team has been great too in answering my questions when I’m having a panic attack etc. Love these people!

this app doesn’t help.

The Team at Celebral are very Kind and very prompt on responding and making sure you get all your questions answered . I never had to go without my medication and always on time. I would highly recommend them to friends and family. I love my provider she is very understanding and is always able to help me in anyway when it comes to me and my medication.

A great company. Understanding and supportive. I feel like I am on a better path because of cerebral. A tad expensive after the first month, but worth it non-the-less.

I had my first meet with a new Care Counselor a few days ago and was very impressed with her professionalism and an ease she had her her voice (it was a phone meet up) and the way she wanted to get to know me and my story.

I’ve been using Cerebral for a little over two months now. At first, I liked my prescriber Alyssa, she was really gentle and asked all the right questions, she prescribed me Zoloft (sertaline) for my depression. I was afraid to take antidepressants, but she made me feel like I would be better off taking them than if I didn’t. I loved my therapist since our first session, and she has been an absolute life-changer, and the only reason I haven’t canceled my membership. Let me elaborate: The medicine took about 4 weeks to kick in, I had terrible insomnia for the first time in my life and zero energy, I could barely fall/stay asleep. Thankfully, I make my own hours for work so my work didn’t suffer too much due to the changes. However, for a couple weeks I couldn’t get ahold of my prescriber to talk about these side effects, and when I finally did hear from her she prescribed me an antihistamine (prescription Benadryl) which just made my anxiety/lethargy worse and didn’t help my insomnia at all. When I tried to let her know, I never heard back. Thankfully, other things my therapist was suggesting helped me out a bit. Therapy has been the only good thing. Now, onto the worst part… this month I didn’t receive my prescription in the mail AT ALL. I completely ran out of Sertaline. It will be a week tomorrow since I started contacting Cerebral daily in order to resolve this issue, and all I hear is that they can’t get ahold my prescriber. I’m severely distressed, I’m afraid for my health. It took me a month to get used to this medication and this delay should never have been taken lightly. This is a huge deal. You’re supposed to take SSRI’s at the same time every day, and never miss doses. I’m terrified of the things I’ve read online about the potential side effects of stopping your treatment abruptly and for days now I’m starting to feel the horrible effects of withdrawal. 24 hours is an acceptable time to hear back from a prescriber. 6 days is ridiculous, is it even legal? I know this is endangering me, and it’s the opposite of what Cerebral promises, instead of helping my mental health they put it at risk. Update: Cerebral responded to my review asking for more details, I sent them my details so they could verify my information as a customer, and then did nothing. I did, however, finally get help over the phone to get a new prescriber. Will update my review when I hear back from Cerebral explaining how this happened.

Im new and just had 1 appointment so far but my prescriber was very nice and can’t beat the convenience of a phone call sitting at home from my couch! So easy and during the time of covid its so much safer too!!