Jessica H.
This app is amazing
This app is amazing! I can't afford local providers in my town or even near me. Being able to get help that is affordable is one less thing to worry about.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Jessica H.
This app is amazing! I can't afford local providers in my town or even near me. Being able to get help that is affordable is one less thing to worry about.
Steph
After years of thinking I would always be “damaged,” my mother recommended Cerebral to me & it has changed my life. I can finally feel like myself again & actually work through my everyday struggles. I feel lighter, chest loosened up & more smiles than tears everyday. I’m more open to relationships with myself & others. I never thought I could get through another day without loving through my past again. Thank you so much.
Unsatisfied C.
Great idea, has definitely helped me but it has it's issues that aren't being addressed. Medication was being shipped, then suddenly stopped and nobody told me or updated my rx to local pickup, causing me to run out. Paying for the med&therapy plan does NOT guarantee you will get a weekly session with your therapist every week (4 per month.) Therapists are often booked a month or more in advance, meaning you're paying for a service you're not getting. It seems like the therapists have too many cases and not enough time. The therapists and Medication providers have been excellent though. Customer service is totally useless, you'll be on hold for an hour or more and your care coordinators sometimes take days to reply. If they could improve communication and scheduling, it could easily be 5 stars.
Response from CerebralApr 13, 2022
Thank you for taking the time to share your feedback. I am sorry to hear about the difficulties that you have faced with the service and understand how medication and scheduling errors could have interrupted your care. We appreciate your feedback so we continue to improve the service. If you are needing support here, please reach out to us at [email protected]. All the best, Meagan Care Coordinator
Elizabeth
This shouldn’t work for how simple, easy and inexpensive it is. I was sooooo skeptical. I’m not sure why it’s so hard to get a dr/therapist appt traditionally but using cerebral worked, is helping, makes me feel better, does all the same stuff a traditional route should do but I don’t have the opportunity to bail. It’s too easy to take care of me. I sit in my room, on my iPad, chat with my counselor about what’s up with me, feel better. It’s been a few months, a 2nd med (imagine how crazy I felt when the lexapro my regular md gave me didn’t feel like enough anymore and he told me ‘you need a psychiatrist’!?!?) and honest to goodness, I am not just “back” but “better”. I have learned & grown so much from my sadness that I’ve grown to accept who I am and medicate what hurts. I’m so grateful for cerebral.
Jacquelin L.
I had my initial screening with Toni … she is personable and knowledgeable I actually felt great after our discussion to finally get my mental health on the road of awesomeness! I missed my 1st appointment, I reached out quickly and easily to customer support who immediately took care of my scheduling mishap and scheduled me almost immediately for the next available spot which happened to be the same evening. So far I hope for all who are needing help with their mental health give Cerebral a try…
Savannah G.
I have struggled from being sexually abused at 12 and 13 years old, and again at 24. I’ve also done open adoption at 14, so being able to work through all of that and learn so many coping mechanisms has been great. I have bipolar type 2, as well as anxiety, PTSD, and panic attack disorder. I’m now on a mood stabilizer, which also helps really well. Everyone that I’ve been in contact with through Cerebral is extremely caring and considerate. I can’t recommend them enough.
Chris L.
Cerebral really takes care of you. They are really good at answering the phone and emails if you need anything.
Daisy A.
My prescriber was kind and made me feel safe. I felt excited to start my prescription and felt hopeful. I finally felt heard and in a safe space.