Samantha
We had a great conversation and I feel…
We had a great conversation and I feel like she really understands me

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Samantha
We had a great conversation and I feel like she really understands me
Ivan
Update: I appreciate the fact that someone got in touch with me to resolve the issue shortly after reading my review. While I do think that customers should not have to resort to leaving bad reviews to get help/support from a company, I appreciate the effort in making things right. For a company that claims to be all about mental health, this has been one of the most stressful experiences of my life. My anxiety is through the roof! If you need to cancel, be ready to fight for it. No phone support for cancelations. After you send an email you only get an automatic response and your card keeps getting charged. I have been trying to cancel for days and no one will get back to me! Trust me: This would be detrimental to anyone's mental health.
Response from CerebralApr 13, 2022
Thank you for taking the time to share your feedback, Ivan. I understand your frustration regarding the cancellation process and would be happy to support you here. You can reach out to me directly by emailing [email protected] or by responding to Trustpilot's request for more information so that we can connect. All the best, Meagan Care Coordinator
Carrie J.
Such a wonderful experience with an online practitioner. I felt heard, understood and hopeful. My expectations were exceeded with the quality of care and empathy I received. I was very happy to select my own provider as representation matters and finding someone culturally competent was very important. Thank you so much, and I look forward to my next care appointment.
Shanice H.
I felt heard and finally someone listened to Me .
customer
Instantly comfortable, would recommend!
Matthew C.
Cerebral is an excellent tool for understanding and healing your mental needs. The ability to change your therapist allows you to find the perfect fit for you, to find someone who you click with, and truly aids in your wellness journey. With convenient half hour sessions and a truly knowledge team, your mental health will improve by using these services!
Ron M.
The people At Cerebral are very understanding and very,very easy to talk to! I’m very happy that I did! Why struggle day in and day out give them a call you’ll be happy you did!
Michael S.
I finally feel like I have found a place that really cares about listening to the care that I want and that really want to help me achieve my goals to get my mental and emotional issues in check.