Kirsten G.
First time using
First time using, provider showed up on time, was very nice, look forward to how it is in months to come, helped with my anxiety of having to go to the doctors office and talk in person with someone

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Kirsten G.
First time using, provider showed up on time, was very nice, look forward to how it is in months to come, helped with my anxiety of having to go to the doctors office and talk in person with someone
Michael G.
I had my first call with Victoria Tomlin and we had some connection issues at first. We tried some different options and we were able to connect and talk and she was super helpful. So far so goo with Cerebral. I have my next appointment in a few days.
Arene G.
Adres Gils is really cool. I like his calm demeanor and the energy he's creates in my sessions
Michelle I.
I wanted to love them. The concept seems great, but their execution is extremely flawed. Once you sign up, there are no appointments available. I got a message saying that someone would contact me within 48 hours, however nobody did. I sent an email with no response. A few days later, send another and was finally scheduled. I did not get to choose a time that was convenient for me & had to work the given time around my schedule. The meeting was fine, nothing exceptional. After the prescriber meeting, I was told to make an appointment with my care counselor, but again, there were no available appointments. No surprise there. My prescription was put in that day. But I could not receive both of my medications. One required my insurance to reach out to a dr and verify my prescription. However, after 2 weeks, my pharmacist let me know that she was still unable to get ahold of anyone to verify my prescription and could not give it to me yet. After this, combined with the fact that I still could not make my care counselor appointment, I cancelled my account.
Response from CerebralMay 3, 2022
Thank you for taking the time to share your feedback with us. We are disappointed to see that we did not meet our high expectation for care in your experience and do apologize for any complication you faced through our service. We do hope to earn a better review from you in the future. All the best, Cerebral Team
Geoff W.
Very helpful and nice place to go and get help
Madeline B.
Wrong prescription sent. And I feel the advertisement is misleading about what types of medications I can receive.
Response from CerebralMay 3, 2022
Thank you for taking the time to share your feedback with us. We are sorry to hear that you are facing a medication delay. We understand how important it is to receive medications accurately and on time. If you are still needing support here, please reach out to us at [email protected] or 415-403-2156. All the best, Cerebral Team
Sara R.
I’m new to this and still trying to figure it all out, but so far, my first appointment gave me a starting point to work from. I don’t have time between working 2 jobs and Managing my life with 8 children to remember to take care of myself as well. The online appointments give me easy and manageable access to my mental health needs. I’m hopeful for future progress.
Mjs
This seems to be a good reference for both prescription and talk therapy. Just started so don't know much right now, but feel they will be able to helo me.