Angela B.
They are very nice and they really do…
They are very nice and they really do listen to you and they don’t ride you while you are talking.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Angela B.
They are very nice and they really do listen to you and they don’t ride you while you are talking.
Mollie M.
I had an excellent session with the Dr. She was very good at listening and our communication was outstanding. I felt at ease and so comfortable. I have challenges and can’t walk very well so it’s amazing to just do it right over the phone. Absolutely wonderful experience.
Amanda G.
The therapist and medication prescriber that I met with with were amazing. Clinically speaking, these folks are great to work with, but the business and administration side of things it truly awful. I have out-of-state insurance since I work for a company that is headquartered out-of-state (pretty common, right?) and have never had a problem using that insurance for in-state providers that were in-network for the insurance company. Cerebral doesn't do that, so I've had to pay out-of-pocket for everything. It gets better: They automatically generate invoices for your charges, but those invoices don't comply with FSA/HSA rules. So unless you're paying cash, out-of-pocket for everything, it's going to be prohibitively expensive. And even if you can get the FSA submitted, the pain in the tuchus cancels out the convenience of doing everything in the app and you may as well get a local referral anyway.
Response from CerebralMay 6, 2022
Thank you for taking the time to share your feedback with us. We'd like to apologize if you encountered any challenges with using the services. We're working hard and strive to continuously enhance the service, and your feedback helps us to improve in creating a more seamless and quality experience for Cerebral's clients. We sincerely appreciate you taking the time to write in. If there's anything we can do to better support you here, please feel free to reach back out to us and we'd be happy to look into it. All the best, Cerebral Team
J G.
OMG I’m crying tears of joy right now. I was feeling so lost, alone and confused. Trying to get a appointment with a new therapist in Nevada is about 8 weeks needed in advance and I was scared I could not wait that long to get help. Within 30min I had my first appointment and got back on my much needed medication. So grateful and looking forward to my next appointment tomorrow. So quick, easy, and effortless.
Christie P.
I came to Cerebral when I was at the lowest point of my life. My therapist has been amazing in pulling me out of that dark place and teaching me the necessary skills to continue to improve.
Allen F.
The person that I spoke to was so informative and understanding that I was able to express all of my concerns and felt much better about my treatment
Sammie J.
I am really glad I found Cerebral. It is affordable and truly helpful. My prescriber and counselor have been the best. And I can send messeges through the app when something is on my mind too. I appreciate these individuals!
Chris G.
I origionally signed up April 25. Earliest appointment I could get was a week out. Prescriber did not show up for my first schedueld meeting. Took a week to get another appointment. Today's prescriber was great, but told me he had to give me a referral to another prescriber. Earliest available appointment is over 2 weeks out. So, It will be over a month before I can get any actual treatment.
Response from CerebralMay 6, 2022
Thank you for taking the time to share your experience. We do apologize to hear about the difficulty you have faced using the service and understand your frustration here. If you are needing additional support, please reach out to us by emailing [email protected]. All the best, Cerebral Team