CenterwellpharmacyReviews of centerwellpharmacy.com

My prescription was called in by my Dr. on Mar 27. I heard nothing back, so called for verification Mar 31. Prescription was then transferred to the pharmacy from NovoCare. I received notice of receipt by Centwerwell and was told I would hear back within 2 days. Apr 6 (after hearing nothing), I called again. After holding for 45 minutes, I was finally able to speak with a rep who arranged for fulfillment and shipping. However, the price I was told would be $199 suddenly became $349. I will NEVER do business with them again. Buyer Beware!!!

Not Happy With Centerwell, when I called, I had to go though 3 advocates to reach a pharmacist I had ask each person to connect to a pharmacist which meant I got transferred from one advocate to the next which wasted my time and my stress levels are through the roof at this point, it makes me mad when I get theses messages from Centerwell saying they can not reach my Doctor to get my prescription refilled when talking to the pharmacist I made sure that they have the correct fax number to contact my Doctor to refill my prescriptions. I have asked Centerwell many times to put all my medication on auto delivery they can't seam to follow my instructions I have been with Centerwell for more than a year now. Do you think they can get everything that I need correct with my medication the answer is no. so the question is would I recommend Centerwell to other families... my answer is no not until there is improvements with the way they do business.

No problem contacting by phone. The problem is every agent I spoke to gave me different pricing and different delivery dates. As my husband runs out of his medication for diabetes, I feel every agent lied to me just to get me off the phone. The lip service was great if only it was true.

I have experienced extended processing and shipment delays from this company. Calls to customer service are a frustrating and useless exercise. When you're finally able to speak with a pharmacist, they're often rude and surly, placing the blame for any issues with the customer. Shipments often take upwards of 10 days to get from the loading dock to the post office. After archiving medications in an effort to sever business ties with them, Centerwell was still contacting my doctor trying to initiate a new prescription. Nothing deters these people. They are highly aggressive and unethical in their approach to business.

It appears I am the only one who has complained about the quality of their medications. I have been with Humana for many years now and from the beginning, CenterWell 's medications give me really bad heartburn. The prescriptions where all pink in color which I thought was odd so I switch to a local pharmacy and the heartburn issue disappeared. Recently I filled a script through them because the cost was cheaper. Again severe heartburn. Fortunately, I had some left over from another pharmacy and it is fine. I will never again use medications from CenterWell. I believe their medications are extremely poor quality. That is my opinion anyway.

Horrible people lousy service. They seem not to understand you in amy language its very sad customer service will put you on hold then hang up on you they are rude arrogant and have people working there that could care less about your issues .almost all speak with heavy non understanding accents .if you ask for a supervisor they either hang up or refuse. I have complained but nothing changes. They just put people's health in risk with their games and tactics..i guess until something happens to a customer that winds up being a big legal investigation or lawsuit they will not stop .time to start reporting them to different agencies since humana doest want to fix the issues

Centerwell is a absolute joke. They lied to me 4 times saying that they mailed my medications. I never received them. They gave me fake tracking and conformation numbers. The lady I spoke to on the phone with even admitted that they were fraud. Unbelievable. Stay far away from this company.

My wife and I have Hamana as our Medicare Par D prescription provider. Since they rebranded themselves as Centerwell Pharmacy their service has become terrible. We are inundated with letters, email and text messages from them for non-actionable reasons. If you go to their website, communication preferences, there is no way to turn this garbage off. As a result, we disregard all communication they send out. So, for short term prescriptions we fill them at Walmart or Costco. Today I learned that Centerwell is now trying to xfer our prescriptions from Walmart to Centerwell. I called them and they said that they sent us an email about transferring prescriptions and when they did not hear back from us they started the transfer process on their own.