Cell2Get IncReviews of cell2get.com

Because this company eventually did the right thing and removed unauthorized personal customer information from their online response, I will now edit my original review as requested, so that only the most basic & factual information is given. My order was cancelled the day after I made the online purchase. I was not notified about the cancellation; I found out when I attempted to track the shipment. After an email and 3 phone calls without any clarifying information from the company as to why the order was cancelled, I bought the same phone from someone else using the same payment method with no problems completing the order. I then posted a negative 1-star review online due to my experience, to which the company responded online and included a portion of my Personal Identifying Information in their response. There were another 3 emails and 2 phone calls regarding my information being posted online. The company has now removed the unauthorized identifying information from their online response. During one of these phone calls, it was mentioned to me only verbally that I might resolve this issue faster if I wanted to delete my review at which time I could then be sent $20 via electronic payment; I declined. The company has since further clarified regarding my incomplete order that the “credit-card transaction was declined and the order therefore could not be completed” and also that they “have no way of determining whether a decline was caused by insufficient funds, incorrect billing information, the issuing bank's security controls, or another reason”. I suspect there was an error in the entry of my billing address information. Based on many factors…. I cannot recommend anyone do business with this company. Period.

They scammed me out of $55!! On July 26th, 2026 I ordered a flip phone. On the following day, I checked my online account with this merchant and it said the order was canceled. I never received an email to this effect. So I called the merchant and was told that they couldn't give me a reason, but to send a message through their site, but ensured me that I would not be charged. I sent a message asking why it was canceled and never received a response. On 8/9/26, I discovered that my Capital One credit card was actually charged on 7/27/26, the day they canceled the order, and i'm requesting a full refund as I never received the item. UPDATE! Sure, when I called 2 weeks after, he immediately sent a refund. But why was I charged in the first place, when YOU cancelled the order, not me. Had I not been looking for something completely different on my credit card statement, I would’ve easily missed it, & that’s what companies like yours prey on. Had I not called you, I’d never have received a refund. You had assured me that I wasn’t even charged in the first place when you cancelled the order. That, by definition, is a SCAM! How many thousands you must make each month from unsuspecting consumers. I’ll never risk shopping with you again, & have put a block on my Capital One credit card to prevent you from trying to scam me in the future.

1. i paid 50% the cost of the product to have expedited shipping and they didn't even ship it for 3 days. nothing on their checkout screen indicated that expectation 2. the product was defective in MULTIPLE ways (battery wouldn't hold charge and it could not connect to the cellular network. not even once) 3. they made me pay for my own return shipping even tho their return policy on their website says they'd provide a pre-paid return label 4. they refused to refund me for the defective device even though their return policy also says defective devices are eligible for full refund. i've been dealing with these clowns for a month and all of it has been a waste of my time. b/c they won't even follow their own policies now i have to file disputes through my credit card and the BBB to try to get my wasted money back

Four stars mostly for delivery and phone condition, minus a star for sending wrong item. They sent the phone out quickly, and it's in great condition. They even called first to confirm my provider would work with it. Only trouble is that it was neither the color nor model I ordered. I wanted a Moto Razr 2024 in Beach Sand color and got a Moto Razr 2024 Plus in Black. I will keep it though because it's actually a better and pricier phone and color isn't a huge deal. Just beware, you may not get what you asked for. I got lucky and got an upgrade and can buy a case to change the color.

If i could.give a 0 i will. This people are terrible..customer.service a joke.do not buy from.them.

I ordered an unlocked phone to use for Mint Mobile, but I needed a Verison SIM card to get into it. I obviously don't have one, and it felt like false advertising. I will say they are communicative with customer service, hence the second star.

ZERO STARS!! DO NOT DO BUSINESS WITH THIS STORE!!! They will sell you a broken phone. Only cash so there’s no recourse and even if you return within the time slot for a full refund they will not give you back money!! Putting this review as a public service announcement. The owner didn’t stop yelling and cursing. He’s an animal!!

I will problably be doxxed by the company for a bad review. They post a full name and address when they respond to negative reviews. Most of the 5 star reviews seem like paid advertisements. But here goes.... Ordered "new" nokia 2780 They printed a shipping label next day. Then it said "shipped, pending acceptance" for a full week. I emailed them for answers, and let them know i would dispute the charges if i didn't hear from them. They then canceled the order within hours. Complete waste of time, and my refund won't post for days. They don't have a store front. If you were thinking that this is a business, open to the public, selling phones and accesories, it is not. Don't waste your time.