Cell2Get IncReviews of cell2get.com

Mi experiencia con Cell2Get – recomiendo verificar muy bien lo que reciben Compré en Cell2Get el pedido #910554 el 18 de septiembre de 2026. El teléfono anunciado era un Samsung Galaxy A16 5G de 256 GB, 8 GB de RAM, Dual SIM y GSM Factory Unlocked. Recibí el teléfono el 22 de septiembre y, al revisar las especificaciones directamente en el equipo, encontré que muestra 4 GB de RAM y aproximadamente 120 GB de almacenamiento disponible. Además, el modelo aparece como A16F/DSB, diferente de la configuración que esperaba según el anuncio. Compré este teléfono específicamente para utilizarlo en Cuba, por lo que estas especificaciones eran muy importantes para mí. Ya contacté a Cell2Get para solicitar una explicación y una solución. Mientras espero su respuesta, quiero compartir mi experiencia para que otros compradores revisen cuidadosamente el modelo, la RAM y el almacenamiento del teléfono que reciben y los comparen con lo que aparece en el anuncio antes de quedarse con el equipo. Espero que Cell2Get pueda aclarar esta situación y ofrecer una solución satisfactoria.

My new Kyocera E4610 that I bought does not work anymore

Do not order anything from this place if you need it. I ordered something Aug 7 and it's now Aug 25th and supposedly out for delivery. Do not use this company. Spend a few more bucks and go with a place you can trust it will come in a timely manner.

Because this company eventually did the right thing and removed unauthorized personal customer information from their online response, I will now edit my original review as requested, so that only the most basic & factual information is given. My order was cancelled the day after I made the online purchase. I was not notified about the cancellation; I found out when I attempted to track the shipment. After an email and 3 phone calls without any clarifying information from the company as to why the order was cancelled, I bought the same phone from someone else using the same payment method with no problems completing the order. I then posted a negative 1-star review online due to my experience, to which the company responded online and included a portion of my Personal Identifying Information in their response. There were another 3 emails and 2 phone calls regarding my information being posted online. The company has now removed the unauthorized identifying information from their online response. During one of these phone calls, it was mentioned to me only verbally that I might resolve this issue faster if I wanted to delete my review at which time I could then be sent $20 via electronic payment; I declined. The company has since further clarified regarding my incomplete order that the “credit-card transaction was declined and the order therefore could not be completed” and also that they “have no way of determining whether a decline was caused by insufficient funds, incorrect billing information, the issuing bank's security controls, or another reason”. I suspect there was an error in the entry of my billing address information. Based on many factors…. I cannot recommend anyone do business with this company. Period.

They scammed me out of $55!! On July 26th, 2026 I ordered a flip phone. On the following day, I checked my online account with this merchant and it said the order was canceled. I never received an email to this effect. So I called the merchant and was told that they couldn't give me a reason, but to send a message through their site, but ensured me that I would not be charged. I sent a message asking why it was canceled and never received a response. On 8/9/26, I discovered that my Capital One credit card was actually charged on 7/27/26, the day they canceled the order, and i'm requesting a full refund as I never received the item. UPDATE! Sure, when I called 2 weeks after, he immediately sent a refund. But why was I charged in the first place, when YOU cancelled the order, not me. Had I not been looking for something completely different on my credit card statement, I would’ve easily missed it, & that’s what companies like yours prey on. Had I not called you, I’d never have received a refund. You had assured me that I wasn’t even charged in the first place when you cancelled the order. That, by definition, is a SCAM! How many thousands you must make each month from unsuspecting consumers. I’ll never risk shopping with you again, & have put a block on my Capital One credit card to prevent you from trying to scam me in the future.

1. i paid 50% the cost of the product to have expedited shipping and they didn't even ship it for 3 days. nothing on their checkout screen indicated that expectation 2. the product was defective in MULTIPLE ways (battery wouldn't hold charge and it could not connect to the cellular network. not even once) 3. they made me pay for my own return shipping even tho their return policy on their website says they'd provide a pre-paid return label 4. they refused to refund me for the defective device even though their return policy also says defective devices are eligible for full refund. i've been dealing with these clowns for a month and all of it has been a waste of my time. b/c they won't even follow their own policies now i have to file disputes through my credit card and the BBB to try to get my wasted money back

If i could.give a 0 i will. This people are terrible..customer.service a joke.do not buy from.them.

ZERO STARS!! DO NOT DO BUSINESS WITH THIS STORE!!! They will sell you a broken phone. Only cash so there’s no recourse and even if you return within the time slot for a full refund they will not give you back money!! Putting this review as a public service announcement. The owner didn’t stop yelling and cursing. He’s an animal!!