As North America’s leading floor covering retailer, only Carpet One Floor & Home has you totally covered. With experts that specialize in flooring, you get a more personalized shopping experience. And, with a worldwide network of independently owned stores, Carpet One Floor & Home buys at a volume guaranteeing you the lowest price. You can always be confident in your purchase with The Beautiful GuaranteeTM, which guarantees that you will be 100% happy with your floor. Experience the Carpet One Floor & Home difference at your local store.
Carpet One Floor and Home (carpetone.com) has 153 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Vicki T.
2 years i have been trying to get carpet one to come back some improperly layed laminate for the third trip. they make promises then opped up out of know where nd said i owed them $100 from 2 years ago (first i heard of it) guess its time for an attorney
edward T.
I had two floors done by carpet one. I was going to get 4rooms done but this last time they wouldn't put my doors back up? Said it was my job? I wouldn't use these clowns if my life depended on it! I am so glad they show me who they were before I had them do anything else for me Don't USE THEM!
Cynthia G.
Salesperson, Joe, was professional & knowledgeable & made my installation in a timely manner. Installers were professional & completed in a timely manner.
Vicky S.
Installed laminate flooring 2 yrs ago and never came back to finish the trim. I called several times and Chad finally said they would come in a couple of months when things slowed down. That never happened. My health got bad, and my floor got worse. When cancer was gone, contacted Chad again an played email tag for months. He said I should have taken care of this years ago...yes, YOU should have. He says my floor is falling apart due to animals. It's not. Subflooring was to be replace and it wasn't. He will not honor warranty. Never finished trim. DO NOT GO THERE. You'd have better luck buying flooring at a Kmart.
Donna G.
We bought our carpet from Carpet One on Camp Bowie. It was for one room upstairs and the stairs going down to the living room. The installer was not told by the salesperson that is was an open stairwell. That means the team that came could not do it. They sent someone else the next day. It was terrible job. You can see all the staples and they globs of the glue on the carpet. It will not come up. I would never recommend them to anyone!
Ashley L.
Campbell River, BC; I won compensation from these people after they did an absolutely appalling job on my flooring. They basically stopped taking my calls when I voiced my concerns so I took legal advice. During my research in setting up the case with the Lawyer, I was staggered at the amount of people who had issues with them - people involved in every aspect of the flooring industry. Avoid.
Jamie S.
We were quoted 14,000 dollars for putting tile in our home. We estimated 1800 sq feet, so the sales rep used that to calculate cost including tear down, take away and labor. Then once we agreed and put 5,000 dollars down she came and measured. She then quoted us 17,000 with carpet. So we asked if she was off on her measurement and again we want the tile we picked out. She then said she had made a mistake and it would be 26, 000 dollars. She never did anything to try to make this right. We asked what her measurements were it was 1744 sq feet, which is less than our estimate. So how could she be so far off? She couldn't answer that, and she also couldn't give me my 5,000 dollars back... it has to be approved through headquarters and then they will mail the check. It has been a nightmare. I would never use this company again. I can't believe how incompetent the sales person is. Her name is Julie and she works in the Rogers AR store. Do not bother with them.
Michael H.
My experience with Harry Katz floor and carpeting of Mineola was a pleasure. From selection to purchase to measuring to delivery to installation was excellent, The installers arrived on time. They were courteous, and very talented at what they do. Clean-up was a pleasure as well, cutting up the old carpet and padding into manageable bundles and leaving all at my curb.
