As North America’s leading floor covering retailer, only Carpet One Floor & Home has you totally covered. With experts that specialize in flooring, you get a more personalized shopping experience. And, with a worldwide network of independently owned stores, Carpet One Floor & Home buys at a volume guaranteeing you the lowest price. You can always be confident in your purchase with The Beautiful GuaranteeTM, which guarantees that you will be 100% happy with your floor. Experience the Carpet One Floor & Home difference at your local store.
Carpet One Floor and Home (carpetone.com) has 153 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Debi B.
I used carpetOne in Seymour, Indiana! They are GREAT! Any time I needed anything Miranda took care of it! The flooring is beautiful and the whole job was done without any real problems! I will use carpetOne again and I tell all my friends to use them
Roy
Doug was very poor at being honest and communicative. Price kept going up seem weekly. When the counter tops were installed they broke them and tried to hide it by gluing it. Doug's answer was you signed the contract. Do not buy from this person or this company.
Kelly M.
I worked with Deana with Carpet One in Fort Walton Beach. My sellers townhome was under contract and new flooring needed to be put in uptairs. I initially called 3 flooring companies, 1 no showed, another one was thru the roof in price with Carpet One being the most reasonble. Deana was communicative, came out to the home on several occasions to see how everything was going and kept me and my seller in the loop daily. For people to show up is rare anymore so we were very pleased with Deana and Carpet One and I plan to refer them and to use them on my home. Kelly Morgan ERA American Real Estate
LR
We use your company at one of our location in Topeka , after install we tried to use it again ( also install was horrible and start peeling out - carpet), and they came took measurments and never heard back for couple of weeks , and I called several times , left several messages (Richard G Michel sales guy) , so I have to cancel and move with another company . Now he is sending me a restocking bill , even I never sign a contract . I will pay it but I want you to be sure that nobody will use your company after review in state of Kansas
robert
paid 6k for wool carpet for small 3 bed house from the ellerslie /pakuranga frachise, the carpet that gets sun has gone rotten and is falling apart, they came and had a look and said its not covered, warning dont buy wool carpet! it also faded colour.
Tom V.
We purchased a fixer upper in which all the rooms needed new flooring. Janelle came with an installer who measured every room. We then visited with Janelle at the store in Sioux Falls. We were able to select all of our flooring in that one visit. It all was done on time and looked great. I would not hesitate to return to Carpet One again. Tom Vinson, Rock Rapids
Anne B.
We recently bought laminate flooring at Carpet One in Sioux Falls, SD. Janelle was our sales person. We asked a lot of questions - she answered them all in language we could understand. We believe we have the most beautiful kitchen and living room floor. Thanks Janelle! We'll be back.
Diane M.
Purchased hardwood flooring from Carpet One. Signed contract on 8/10 and flooring delivered on 10/7. Installers came on 10/11 to install flooring and found out that the baseboards were not wide enough for the variance so had to be reordered. Carpet One ordered the wrong width baseboards for the flooring we ordered. Took 4 weeks to get the correct baseboards all the while my house was in disarray. Installers came to install baseboards on 11/8 and found that they were short 50 ft so could not finish the job. Again Carpet One made an order error. Finally finished the job on 11/15. It took 5 weeks to finish a 3 day job due to Carpet One ordering errors. The best they could do was give us a $400 credit. The only positive thing was that the installers were great and did a great job although they had to come 2 extra times to finish the job.
