CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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peter j N.
Received my much needed medical supplies for my ailing mother in 2 days as promised even though I put the order in on a Sunday. Thank you
Response from CarewellSep 20, 2023
Thanks for leaving this kind review! We're so happy that your shipment arrived earlier than expected. We know how important our products are and we try so hard to get them to you as quickly as possible. Thanks for choosing Carewell to be your trusted provider!
Pamela G.
Very Good Phone Customer Service.
Response from CarewellSep 20, 2023
Thanks for your kind words! As family caregivers ourselves, we know that kind and courteous customer service goes a long way. If you ever need anything else please don't hesitate to call us again at (800) 696-CARE. We're here to help!
nancy Z.
I love this company but cancelled the auto ship. FedEx will not leave package by front door as requested and you can't talk to them they don't listen
Response from CarewellOct 3, 2023
Thank you for the kind review! We're so sorry to hear that you are having issues with FedEx. If you haven't already, you might have more luck looking into FedEx Delivery Manager. They should allow you to have a more customized delivery experience for all of your FedEx deliveries, not just Carewell's. If there is anything that we can do, please don't hesitate to call us at (800) 696-CARE. We're here to help!
Kathy
Great customer service and support.
Response from CarewellOct 3, 2023
We're so glad to hear that you're happy with your shopping experience! We know that kind and courteous service goes a long way. If you need anything else please don't hesitate to call us at (800) 696-CARE. We're always happy to help!
Rolando V.
Hi, it was a great feeling to call in a company that takes care of you the representative that answer the phone a young lady she was wonderful. She was caring appreciate it and concerned about what I needed and I thank you so much for that. so bye for now and again thank you!
Response from CarewellOct 3, 2023
Wow, thank you so much for your kind words! We're so glad to hear that our Care Team was able to provide you with such a great experience. If you need anything else please call us again at (800) 696-CARE. We're standing by and ready to help!
Frederic S.
Efficient and helpful chat and purchase of product for family member. Carewell employees were so helpful and kind. Thank you. We will be back.😊
Response from CarewellSep 20, 2023
Thanks so much for leaving this kind review! We're so happy to hear that you had a great shopping experience with us and we look forward to being your trusted provider!
Nick
I’m going to keep this short and sweet! Muhammad Ali had amazing customer service and I will be a returning customer because of him.
Response from CarewellSep 20, 2023
Thanks for leaving this kind review! He will be thrilled to hear that you were so happy with your service. If you need anything else please don't hesitate to reach out again at (800) 696-CARE. We're here to help!
Connie K.
The representative that helped me update my account and finish my order was so kind and helpful. She is an asset to your company.
Response from CarewellSep 20, 2023
Thanks for leaving us this kind review! We're so happy to hear that we were able to help update your account and place your order. If you need anything else please don't hesitate to call us again at (800) 696-CARE. We're here to help!
