CarewellReviews of carewell.com

Response from CarewellSep 12, 2023

Thanks for your kind words, Paula! Wonderful caregivers like yourself are the reason that Carewell was founded, and we're so happy to have you as part of the Carewell family! If you need anything else, please don't hesitate to call us at (800) 696-CARE. We're here to help!

Response from CarewellSep 12, 2023

Thanks so much for this kind review! As family caregivers ourselves, we know firsthand that getting the right products and getting them fast is essential. We're also so happy to hear that we were able to resolve your product issue quickly. In the rare case that there is an issue with your order, we will always do what it takes to make it right. If you need help in the future, please don't hesitate to call us at (800) 696-CARE. We're here to help!

Response from CarewellSep 14, 2023

Thanks for leaving this kind review. We're glad to hear that you're happy with your products. If you ever have an issue with the product leaking please don't hesitate to call us at (800) 696-CARE. We're always here to work with you to find the best product for your needs.

Response from CarewellSep 14, 2023

Thank you so much for your kind words! We're thrilled to hear that you're happy with our service and look forward to serving you in the future!

Response from CarewellSep 12, 2023

Hi Debbie, thank you for leaving this review. We're so sorry to hear that you were having trouble with our website and that you didn't receive a callback. We're happy that one of our Care Team members was able to help you get your order placed, but this is not the Carewell experience that we want you to have! I've let our Care Team know that you were having an issue so that they can look into it further. If you're ever having trouble ordering in the future, please don't hesitate to call us again at (800) 696-CARE. We're always happy to help!

Response from CarewellSep 14, 2023

As family caregivers ourselves, we know that kind and helpful service can make a huge difference. We're so happy that we were able to help you find the right product for your needs. If you ever need anything else don't hesitate to call us again at (800) 696-CARE. We're here to help!

Response from CarewellSep 14, 2023

Thanks for the kind review! We know how important routines and predictability are for caregivers and we aim to offer the most helpful and reliable service possible. In the rare case that you ever have an issue with a product or an order please call us right away at (800) 696-CARE and we'll do what it takes to make it right!

Response from CarewellSep 14, 2023

Oh goodness, we're so sorry that your package didn't arrive when it should have! We work hard to get your order to you quickly, but in very rare cases a package might be lost or delayed by the shipper. If you don't receive your order when you're supposed to please reach out to us so we can make sure there aren't any issues. If you're still waiting for your order please call us at (800) 696-CARE and we'll do whatever it takes to make it right!