CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Lisa F.
You were very polite and courteous. Thank you for addressing the issue. I will keep you in mind when I need your assistance in the future. Thanks again, Lisa
Response from CarewellJun 5, 2024
Hi Lisa, thanks so much for the feedback! We're happy we could help and appreciate your kind words. We value courtesy and aim to resolve issues efficiently. We'll be here for you whenever you need us again!
Harold
Great customer service.
Response from CarewellJun 5, 2024
Thanks for the feedback! We value great service and appreciate you!
Shanna Rae O.
Great customer service and fast shipping!
Response from CarewellJun 5, 2024
That's fantastic to hear! We appreciate you noticing both the service and speed. Thanks for choosing us!
Sharolyn
I was sent the wrong item. I wrote them in an email. They called me and made it right. I will continue to use them. Jim was the gentleman I spoke to. He apologized for the error and he was very nice to talk to.
Response from CarewellJun 5, 2024
Thanks for letting us know. We apologize for the mix-up and appreciate your continued business. We are happy to hear we were able to make it right!
Theresa M.
Love the company. Highly recommended.
Response from CarewellJun 5, 2024
Thanks for the love! We're thrilled you're a fan and we appreciate you!
Joanne B.
Operator was patient and helpful. I had multiple problems trying to place my order. He did it and I am grateful.
Response from CarewellJun 5, 2024
We're so glad our team could help! Thanks for choosing Carewell!
Doug & Mary S.
Carewell has reasonable prices on its products, fast delivery, and great customer service. We highly recommend.
Response from CarewellJun 5, 2024
Wow, that's a triple win! Thank you for recommending Carewell. We strive for affordability, speed, and happy customers!
Alicia R.
We were very impressed with the type of customer service provided by the representative of Care Well. I called to cancel our Recurring product shipment. When Biba learned that we were canceling the order because our loved mother had passed away. She immediately gave us her condolences, and gave us credit for the upcoming order which was already in transit and then told us that we didn't even have to worry about returning the product. Now, this is really showing genuine sympathy and care. Thank you CareWell! One less thing we have to worry about during this difficult time. Bless you!
Response from CarewellMay 29, 2024
Our deepest condolences for your loss. We were honored to serve your mother. Biba's actions reflect our commitment to care. We've cancelled your upcoming shipment and you don't need to return it. Thinking of you during this difficult time.
