My partner and I have watched Car Edge's videos for a while. They are always so informative and realistic about the car buying experience.
I used the concierge service for my recent car purchase. I had the pleasure of working with Joe H.
He found the car I wanted and was in negotiations with the dealer within two days.
I saved over $2,000 using this service. I was able to get the car I wanted with a couple of extras included just below MSRP. Thank you, Joe and Car Edge! Keep up the good work!!
Response from caredge.comMay 20, 2025
Thanks so much for the kind words and for trusting us to be part of your car-buying journey! We're thrilled to hear Joe H. was able to help you find the right vehicle and negotiate real savings. Congrats on your new car—and thank you for being part of the CarEdge community!
TC
TC
Decent Videos, Membership Not Worth The Cost
Some of the videos are helpful, although a bit redundant. A lot of the same information covered over and over in various videos over the years.
The membership was a total waste for me. The target price they provided for the vehicle I was purchasing was extremely generic and not based on the specific options I needed. No ability to customize the vehicle to my needs. It was basically worthless. The market data they provided was all information I could find at no cost through a little research.
If you're looking for good target price info use edmunds.com for free. It's very precise and accurate. You can customize a car exactly as you want it and get the invoice cost, the price they suggest you pay and a chart of what others have paid. Again, all for free.
Worst of all, caredge auto renewed my membership. when I cancelled on the same day it auto renewed - sorry no refund.
Save your money - use their videos, but most everything else they offer can be found elsewhere at no cost.
PR
Peter R.
Joe H did a great job
Joe H did a great job. Talked to the salesperson right as we were there in person. Were set up great without any fees upon arrival, negotiated $1,300 off more than my wife and I would have been able to on our own.
BL
Byron L.
Don't use them to negotiate
My concierge literally texted the dealership twice. Got $500 off the price, and did not do anything else. The range they said they would aim for was between 7k and 12k off the car. I showed them the text chain I was sent, and they stood by that as an acceptable negotiation. He offered to do another car. He got them to remove the $599 prep fee and that was it. Do not waste your time with them. They stand by doing the bare minimum.
CM
Curtis M.
CarEdge Concierge was great
CarEdge Concierge was great!
Joe H got us a great deal on new Mazda CX50 Hybrid. It was super easy. We have watched the videos many times but after trying to remember all the tips and tricks while the sales staff chat, ramble and generally distract you we decided to try the concierge and are we're thrilled with the outcome. Highly recommend to anyone who wants a great deal especially if you have a trade in.
JC
JCChaconJr
Totally worth it for the Data and the coaching advice!
I subscribed to Car Edge for a month to get the inside Data on available used Nissan Pathfinders in my area. It allowed me find an ideal candidate very close to me that had been on the lot for over 3 months. Between the recommended “out the door” price on the site and Ray’s negotiation advice videos on their You Tube channel, I was able to secure an out the door price that was only $100 above the target Car Edge recommended… and that’s not including the fact that I got a better than expected price on my trade in! It’s totally worth a one month subscription fee and spending some time watching their strategy videos if you feel comfortable negotiating on your own - I literally saved about $4K over what they originally wanted.
SO
Sophia
CarEdge Concierge Service Saved Me Time, Stress, and Money
I elected to go with CarEdge's concierge service after seeing Ray & Zach speak of it on their YouTube channel. I had already researched the cars that I was considering and had finally narrowed it down to one make and model. What I needed was someone to make sure that I got the best deal and could handle the negotiating side of things that I knew I did not have time to do personally, nor the expertise to truly get myself the best deal possible. The concierge service became a must when I realized that the particular car I wanted could not be found in my state. My rep, Theo, conferenced with me to go over my wishlist and the dealerships that had the car I wanted. He made all the calls, created a spreadsheet that allowed me to compare apples-to-apples amongst the dealers to see who was giving us the best deal. We worked back and forth with our spreadsheet, eliminating the dealers who were not willing to work with us (playing games) and tweaking to add more in the process. Finally, as we were coming down to decision time, a vehicle matching my wishlist became available in my state. With Theo's thorough research and many phone calls to the dealers under consideration, we were able to negotiate a matching best price with my local state dealer. I do not doubt that I got the very best price that I could for the car I wanted. The proof was in the spreadsheet, with multiple dealers giving their best price where I could see what was realistic on the pricing. Did I recoup my $899 concierge fee from using the service? Yes, Maybe, Half??, who knows, but what I absolutely did get was a great value for the time that the concierge service saved me personally from making all of those phone calls, and secondly having the negotiating done by an industry expert. I would without a doubt recommend the CarEdge Concierge service to anyone who is ready to pull the trigger on a new car, but like me, dread the phone calls. I would say to do your research first so you know or are close to knowing the type of vehicle, trim levels, etc. that you want, and then let them run with it. I test-drove the car I landed on, locally, so I knew that I wanted this particular car, and I let them do the heavy lifting. In the end, I simply went to the dealer, drove the actual car to make sure all was well, sign my papers and left. 5 Stars
Donna Renner, Temple, Ga.
Response from caredge.comApr 14, 2025
Thank you so much, Sophia, for taking the time to share such a thorough and thoughtful review. We’re thrilled to hear that your experience with our Concierge service—and with Theo in particular—delivered exactly what you needed: a smooth, stress-free path to the right car at the right price.
It’s especially rewarding to know that the side-by-side comparisons and dealer outreach saved you time, eliminated the usual headaches, and gave you total confidence in your final decision. That’s precisely the goal of our Concierge team—to act as an expert partner, doing the heavy lifting so you don’t have to.
We also appreciate your advice to future clients about doing research ahead of time. Knowing your target vehicle upfront really does make the process more efficient and focused.
Thank you again for trusting CarEdge and for your generous recommendation. We’re glad you got exactly what you wanted, and we’re grateful to have been part of the journey.
Best regards,
The CarEdge Team
RH
Robert H.
The CarEdge concierge process was very easy and stess free
The CarEdge concierge process was very easy with no stress. My advisor kept me informed with text or email with instant update information about the negotiations of out the door price. My purchase of a truck was a pleasure. I would highly recommend the Car Edge concierge service.
Response from caredge.comApr 14, 2025
Thank you, Robert. We’re so glad to hear that your truck purchase through the Concierge service was a smooth and stress-free experience. Keeping you informed at every step is exactly what we aim for, and it’s great to know that your advisor delivered that level of communication and support.
We truly appreciate your recommendation and are grateful you chose CarEdge to be part of your car-buying journey. Enjoy your new truck, and thank you again for the kind words.
Best regards,
The CarEdge Team