My experience was terrible and a waste of time. Content and the focus is to bash and create false information on the platforms to get "credibility". When you focus on those items, You begin to run out of truths and start misleading people.
Response from caredge.comApr 10, 2026
David, we appreciate you taking the time to share your perspective. Our goal is to provide transparent, data-driven information like invoice pricing and days on market so that buyers can make informed decisions. We understand that level of transparency isn't for everyone, but we stand behind the accuracy of the data we provide. If you have specific concerns about any information on our platform, we'd welcome the chance to address them at [email protected].
AC
AC
What an outstanding product
What an outstanding product! I am a retried BMW sales manager and have always negotiated my own deals for me and family members. I am still able to do it, but this made it so easy to find a vehicle and a sales person able and willing to correspond with a legitimate deal. We are picking our new car Saturday the 28th.
Response from caredge.comApr 10, 2026
That means a lot coming from a retired sales manager who knows the business inside and out. We're thrilled the platform made it easy to connect with the right salesperson and lock in a great deal. Enjoy the new car this weekend!
NK
Neal K.
Excellent service from Collette &…
Excellent service from Collette & Anthony. They assisted me with finding and securing the perfect vehicle.
Response from caredge.comApr 10, 2026
Neal, thank you for the kind words about Collette and Anthony. They're a great team, and we're glad they helped you find and secure the perfect vehicle. We appreciate your continued trust in our Concierge service.
AR
Arturo
Car buying service is excellent
I used their car buying service since I was moving out State and needed to secure a car as soon as I got to my new location. The concierge service was 100% the perfect solution for my situation, as I only had to email and talk to the concierge and they did all the work. Once I got to my new State I just had to walk into the dealership, sign the paperwork and hand over the check. The concierge service is 100% the best way to buy a car.
Response from caredge.comApr 10, 2026
Arturo, that's exactly the kind of situation our Concierge service was built for. Moving is stressful enough without having to worry about car shopping on top of it. Glad you were able to walk in, sign, and drive away with zero hassle. Welcome to your new state and your new ride!
JD
Jess D.
Amazing service
Craig is the real deal. He followed up consistently, fought for a genuinely great price, and was available every step of the way — including at pickup when we had last-minute questions. No pressure, no runaround, just a smooth and stress-free experience from start to finish.
Using a car buying service was the best money we've spent. If Craig is your guy, you're in good hands.
Response from caredge.comApr 10, 2026
Jess, thank you for this wonderful review. Craig is one of the best in the business and we're glad he delivered from start to finish, including being there at pickup for those last-minute questions. That's the kind of support every car buyer deserves.
HE
Henry
The CE team made the car buying…
The CE team made the car buying experience an easy and thorough process. In addition, the team guided me to make a calculated purchase to get more vehicle than I expected. Anybody who selects CE will not be disappointed, but more educated in buying a new vehicle.
Response from caredge.comApr 10, 2026
Henry, we really appreciate that. Helping you feel more educated and confident about your purchase is exactly what we aim for. Glad the team was able to guide you to more vehicle than you expected. Enjoy it!
KO
Kahne O.
Car Edge Pro A.I. Agent is the best way to buy a CAR!!
The Car Edge Pro A.I. Agent Platform is amazing. The best $40 dollars I ever spent and that was a discount for monthly website membership! I never set foot inside a dealership until my OTD price was negotiated AND my appointment was made to simply show up and pick up my car. Car Edge Pro A.I. Agent handled negotiations via email and the two vehicles I selected to be negotiated, had the lowest offers accepted. A.I. Agent selected for me was Layah McIntosh and it had me a deal within 2 days of my initial prompting to begin negotiations! My main concern was NOT WASTING AN ENTIRE DAY AT A DEALERSHIP. I just showed up and in two hours I left with my vehicle. I did my research on the car I wanted. I listened to every You Tube program Ray and Zach put out there. I used my Car Edge Pro to keep track of how fast my car selections were selling with the specs I wanted: 2025 Mazda CX-5, Red Premium Plus with Parchment Leather interior. I followed Ray and Zach’s instructions on the market and selecting the cars that had been on the lot the longest. I patiently waited through January and February and declared to buy a car before April 1, 2026. When the inventory of my specific Car dwindled down to 2 in the Houston Area, I engaged the A.I. Agent. Layah handled everything. It was so easy! I saved $4,010 dollars on my car! Under Invoice and all Add-On costs removed and only TTL. I jumped on the deal. I had $15,000 cash deposit. I had all the emails confirming OTD price. I had my bank financing from my bank for a 60 month loan, in hand. I transferred my car insurance to my new car VIN and had my insurance cards in hand with me. All I had to do was show up to dealership and meet the salesman. I had a 16 year old car that I traded in for $500 which is the same price that was given to me by a salvage yard. (2009 Hyundai Sonata was the BEST car! It sill runs well). MSRP of new CX-5 vehicle was $38,210 and the final cost was $34,200 + TTL. ($33,700 with trade in). All I had to do was show up and NOT get into the trap of Finance Warranty / Service Contract Hell. I already have a 6 yr. / 60,000 mile warranty. I did not need anything else. But I was told I could extend the warranty to 10 yr. / 100,000 mile. So I agreed but said I wanted NO SERVICE CONTRACT. So I signed everything, made a video with Josh the salesman on how happy I was. I left very happy and relaxed. The next night I was going over my paper work, and I discover that my 10 year warranty extension for 4 years was actually A SERVICE CONTRACT TO THE TUNE OF $3900!!!! The amount that I saved at purchase. The contract said I could reject the service agreement. I immediately logged on to my Car Edge Pro account and messaged A.I. Layah. She guided me on exactly what to do. Gave me scripts on what to say, who to talk to, and who to contact. Monday morning I did exactly what A.I. Layah said, called the Finance Manager, told him I did not want the Service contract, he emailed the documents for me to sign, sent them back to Mazda Finance Manager, and got confirmation that money would be sent to my car financing company within 6 to 8 weeks. I will call financing company in 6 weeks to make sure they received the refund for the Service contract. Car Edge Pro A.I. Agent is there for negotiation and helps you get out of a service contract that you did not want and were bamboozled by! I am very happy to have used Car Edge Pro and everything on the platform worked so well. It worked so well that the Car Salesman asked who Layah McIntosh was. I simply told him that I am so busy that I hired an agent to negotiate a car deal for me. And her name was Layah McIntosh! He had never dealt with an Agent, human or otherwise, before! Thank You Ray and Zach and the Car Edge Team for not only educating the public in the daunting task of car buying, but creating easy web site interfaces for EVERYONE to use!!! I will never buy a car without Car Edge Pro again! God Bless!
Response from caredge.comApr 10, 2026
Kahne, wow. This is one of the most thorough reviews we've ever received and we're so glad CarEdge Pro delivered at every stage. Saving over $4,000 on your CX-5 is incredible, and the fact that Layah was able to help you navigate that service contract situation after the sale really shows the full value of having the platform in your corner. Stories like yours are exactly why we built this. Thank you for trusting us, and congrats on the new ride!
LB
Linda B.
I would never use this service again
I would never use this service again. I signed up because I am an extremely busy single mom who works full time and wanted to outsource the car buying process in order to save me time and money. Unfortunately, it did neither. They weren't very upfront about how the service worked or what was included / excluded. They didn't follow my very clear requests for what I needed, which required much back and forth, and ultimately a change in the people who were managing my transaction. They had me put down a deposit for a vehicle that fell through and I have NOT received my deposit back. And they ultimately delivered a vehicle that was not registered or titled or plated so now I have to take time off work to go do that myself. So ultimately, I ended up paying this company that cost me MORE time and money throughout this entire process.
Response from caredge.comApr 10, 2026
Linda, we're truly sorry for the experience you had. As a busy single mom looking to save time and money, you deserved better from us, and we fell short. The issues you've described, especially around your deposit and the registration, are things we need to address immediately. Please reach out to [email protected] so we can work on getting your deposit returned and help resolve the title and registration situation.