Nate
2025 Ford Ranger
Fast process, good communication.
Response from caredge.comApr 10, 2026
Appreciate the kind words, Nate! Glad the process was fast and communication was on point for your Ranger. Enjoy the new ride!

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caredge.com (caredge.com) has 339 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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339 approved reviews, newest moderated first
Nate
Fast process, good communication.
Response from caredge.comApr 10, 2026
Appreciate the kind words, Nate! Glad the process was fast and communication was on point for your Ranger. Enjoy the new ride!
Dan T.
This is the second time I am using the service first time it was mediocre but I wanted to give them the benefit of the doubt, second time has been the most horrible and unprofessional experience that I had. I don’t see why I should use your “service” ever again. Caredge uses SUBCONTRACTORS that are on the dealer’ side to do the job, there is nothing “concierge” about the service. One month after the “experience” and not been able to buy a car, no one from Caredge has even give me a call but they for sure kept my $1,000
Response from caredge.comApr 10, 2026
Dan, we're sorry to hear this was your experience. That level of service is not what we strive for, and we take this feedback seriously. To clarify, our Concierge team members work directly for CarEdge and advocate on your behalf, not the dealer's. We understand how frustrating it must be to feel unsupported, especially after a month without resolution. We want to make sure your concerns are fully addressed, including your deposit. Please contact us at [email protected] and we will get this sorted out for you.
Norm D.
Great buying experience. Knowing the time on the dealer lot, the expected discount off MSRP was valuable. The anonymous negotiation via Caredge.com allowed me to stay at home and monitor the back and forth email traffic with the dealership. I revealed my identity only when the numbers got to where I wanted them. It saved me hours sitting in the dealership haggling over price. Highly recommended for car buying.
Response from caredge.comApr 10, 2026
Thanks for the great review, Norm! We love hearing that the pricing data and anonymous negotiation feature helped you stay in control of the process from the comfort of home. Saving hours at the dealership is exactly what we aim for. Happy driving!
Barry S.
The ordering of a vehicle from a decent dealer was a decent experience. Interaction with sales by way of Joe Hoffman was a good experience.
Response from caredge.comApr 10, 2026
Thank you for the feedback, Barry. We're glad Joe was able to make the ordering process a good experience for you. Enjoy your new vehicle!
Tony R.
After dealing with ruthless car dealers for months I decided to give CarEdge a try. Within a week I had the exact truck I wanted at a price I was never able to negotiate. Even the F&I office was smooth because they were aware that my guy Ryan from CarEdge was just a cell phone call away. Highly recommended.
Response from caredge.comApr 10, 2026
Tony, this is exactly the kind of experience we love to hear about. Having someone in your corner makes all the difference, especially when it comes to the F&I office. We'll make sure Ryan sees this. Congrats on the new truck!
Bruce P.
CarEdge doesn't work and is not worth it in my experience. I identified a vehicle of interest at a specific dealer and CarEdge sent one automated message to the dealer. There was never any response, follow up or other action by CarEdge, and based on my experience their platform doesn't work. I waited three weeks for reply or follow up, but nothing. When I asked for my money back they only returned one half of the annual subscription amount, even though I had received no value from the platform and used the platform only that one time.
Response from caredge.comApr 10, 2026
Bruce, we're sorry the experience didn't meet your expectations. A single automated message with no follow-up is not how our platform is designed to work, and we want to understand what happened. We also want to revisit the refund situation with you. Please reach out to [email protected] so we can take a closer look at your account and make this right.
Steve A.
Best $40 I’ve ever spent. The manager of the dealership asked who my “friend” was because he wanted to hire him. The process was so easy and I dint receive a single call or email from the dealership. Everything was handled through Caredge. I will be telling anyone who is looking for a new car to use this service. I am so thankful.
Response from caredge.comApr 10, 2026
Ha, that's a first! We love that the dealership manager wanted to recruit our guy. Glad the process was seamless and that you never had to deal with any back-and-forth calls or emails. Thanks for spreading the word, Steve.
Cara G.
The information on CarEdge is very useful. I am in the middle of negotiating a new car deal. I finally feel confident about the experience because of the videos and articles on CarEdge. Knowledge is indeed power. CarEdge Pro also does AI negotiation. I didn’t use this feature but do see the value in it.
Response from caredge.comApr 10, 2026
Cara, you nailed it. Knowledge really is power when it comes to buying a car. We're glad the videos and articles are giving you the confidence to negotiate on your own terms. Best of luck wrapping up your deal!