Card Claims CenterReviews of cardclaimcenter.com

My claim has been in for 3 months and I am still asked for the same information despite producing the requested info 4-5 times. Regardless of how many times I explain my situation by phone or email I am always met with unbelievable incompetence. Usually they cannot find my file....then the file is never updated....then I am asked to provide information that is impossible for me to obtain.....and then they tell me that they have everything that is needed.....only to begin the same psychotic cycle when they tell me again, for the 7th time that I do not have all the info in. I don't know if they are sooo incredibly incompetent and they're doing their best...or it's all a ploy to aggravate their customers to the point that they give up. *****************************************************************************************************************************************New update....to add insult to injury I was contacted by Chase R. in response to my review. He gives me an email to contact him. I sent out the email which for some reason DOES NOT EXIST. Can they do anything right ??????..................................................and now it is weeks later and I still appear to be getting a runaround....I have been told by 3 different people that all my info is in....I have also been told on 3 (THREE) occasions that I would get a call back and never did my phone ring......I have been told that the claim should be settled very shortly....and now a new saga, eclaims is going to check with my credit card company to verify my charges EVEN THOUGH I HAVE ALREADY SUBMITTED THE INFO and was told that the claim will be settled soon....now I am to wait another 48 hours for a call that will never come....I find dealing with eclaims on a par with root canal or possibly toe nail fungus...it never ends....HELP

I had very bad experiences when I dealt with Eclaimsline for the last 5 months. At the end I thought it is scam. The process of communication looks like you are dealing with scammers. They ask for the same documents again and again. At the end they created any excuses to not provide benefits. So please avoid any credit cards associated with Eclaimsline company

I thought some of the requests for information were unnecessarily burdensome. After all, why do I have to include each and every ********** card statement that was involved (there were quite a few)? Since I'm (I think) dealing with my ********** card company, you have all this information already. Also the initial form was very confusing to deal with since the travel agency I used wasn't included as a possibility. Even more confusing, one of your reps recommended I just put in "Delta" (since only 5 letters) even though I didn't use it to get through the initial form and then change it later. These sort of things shouldn't have been necessarily. In any case, I appreciate the thorough and prompt review of my claim, and of course the approval of it!

Made a claim regarding a trip delay/ reimbursement for expenses. Process was easy. Had my money in my bank account in two weeks or less.

they did as promised. it took a while and some persistence but I did get paid out for my claim

Fast and efficient. The claim was settled in full under 30 days. I was referred to them by my credit card after I made a claim with a credit card for coverage on damage to a rental car. I never sought them out, they contacted me. All went well.

It was seamless and they handled it

My claim for an expensive trip cancellation was paid within 30 days of filing. The times I called for clarification or follow up the reps were excellent and when I received emails for follow up documentation I also received a call to see if I had any questions about it. Just make sure to have all the documentation in order and it’s a legitimate reason with proof.